Content Spotlight
Tech Tracker: How digital tech is capitalizing on the hot restaurant reservations market
Tock and Google now offer experience reservations; Diibs launches as a platform for bidding on last-minute reservations
Chains like Cheddar's and Buffalo Wild Wings are finding success by focusing on the atmosphere of their restaurants.
After casual-dining sales plummeted earlier this year in the worst three-month performance since 2010, talk among chain operators took a sobering turn.
In first-quarter presentations before analysts, executives at many of the nation’s largest publicly traded casual-dining chains began speaking openly about something industry observers have said privately for years: The rules that built such casual-dining juggernauts as Chili’s Grill & Bar and Olive Garden no longer apply.
While economic conditions remain tenuous, that is no longer a valid crutch for explaining flagging sales — especially when some casual-dining brands are flying high. Instead, operators increasingly are admitting that lackluster performances reflect being out of line with ...
This content is available for registered users
Already Subscribed?