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Gene Lee says company’s scale gives Olive Garden parent advantages in labor battle
Finding, hiring, training and retaining restaurant workers are growing into the restaurant industry’s biggest growth hurdles, according to the CEO of casual-dining behemoth Darden Restaurants Inc., and he says his company’s size gives it a considerable advantage.
“The biggest challenge in the industry is going to be the war for talent,” Darden CEO and president Gene Lee said in an earnings call with analysts Thursday. “Brands that can hire, train and retain front-line employees to bring their brands to life are going to win, and the dynamics inside the industry are changing dramatically.”
Lee said his Orlando, Fla.-based casual-dining company, which owns eight brands that include Olive Garden, LongHorn Steakhouse and Cheddar’s Scratch Kitc...
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