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Au Bon Pain reveals new store designAu Bon Pain reveals new store design

The bakery-café chain’s units will focus on the off-premises experience

Holly Petre, Assistant Digital Editor

September 6, 2022

1 Min Read
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Au Bon Pain, the bakery-café restaurant chain, unveiled a new store design on Tuesday, with plans to roll it out company-wide in 2023.

“Our new cafes give on-the-go guests what they crave and deserve — handcrafted, delicious food, fast — while offering a lovely space for guests who want to stay for a bit,” said Au Bon Pain president Ericka Garza. “Fun details, like a sweet bonjour at the entrance, remind guests of our legacy as a French-style bakery, to which we remain true.”

A new ordering station, a self-serve bakery, and to-go areas add efficiencies for Au Bon Pain’s core guests. The company said navigating the cafe will be intuitive, with product placement and prominent wayfinding signage throughout the ordering process, while the hand-painted floor and wall signage will call out the bakery’s French roots. Comfortable seating indoors and out will offer a sense of community and rest.

“Enhancing the look of our locations is essential to our ‘Back to Bright’ campaign,” said Garza. “We set out to build on our promise to serve delicious food in a friendly, fast, and clean environment and create an exceptional guest experience. The Cafe of the Future visually represents our brand’s purpose.”

Au Bon Pain partnered with Rubber & Road, a San Francisco-based brand strategy and retail design firm. Rubber & Road redesigned the bakery-café’s interiors and exteriors with finishes that complement the brand’s healthful, freshly made menu items.

Au Bon Pain introduced a modernized, grab-and-go kiosk design in Empire State Plaza in Albany, New York last year, emphasizing the commitment to the off-premises customer.

Dallas-based Ampex Brand acquired Au Bon Pain, which ended 2021 with 131 units, last summer. CEO Tabbassum Mumtaz pledged at that time “to lead the bakery-cafe segment into the future.”

About the Author

Holly Petre

Assistant Digital Editor

Holly Petre is a digital editor for Nation’s Restaurant News as well as the host of NRN’s podcast, Extra Serving, and producer for Informa Restaurant and Food Group’s other three podcasts, One On One by Food Management, Off the Shelf with SN and In the Kitchen with Bret Thorn. Holly holds a Bachelor of Fine Arts with a concentration in Sculpture, fibers and Material Studies and Ceramics from the School of the Art Institute of Chicago. A native New Yorker, Holly enjoys her place on staff as the resident pop-culture expert and millennial with a sassy attitude and great sense of style.

Holly Petre’s work on Nation’s Restaurant News and Restaurant Hospitality often covers marketing and trends, either aimed-at or examined-through the millennial mindset. Holly is responsible for introducing TikTok and Twitch to NRN and RH readers as well as explaining terms like “Karen” to staff and readers alike. She also spends her time on staff trying not to make every headline a pun.

Holly Petre hasn’t spoken at any events or on panels, but she is readily available with a killer shoe wardrobe and several witty quips.

 

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