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Breakout Brands: Clover Food LabBreakout Brands: Clover Food Lab

Boston-area brand blends farm-to-table ethos with citified tech savvy

Ron Ruggless, Senior Editor

March 6, 2019

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Clover Food Lab, a farm-to-table brand in the Boston area, embeds itself into the lives of its customers, providing meals 24 hours a day in some cases and even catering weddings and other life celebrations with its original food truck.

The Cambridge, Mass.-based Clover, which began as a food truck in 2008, has grown to 13 units, with two of those in Whole Foods groceries and another two outlets at Harvard University’s library.

The vegetarian-focused restaurant has drawn the interest of seasoned restaurateurs, including an investment from Panera Bread founder Ron Shaich, and has proven to be strategic and tech savvy.

Lucia Jazaveri, Clover’s creative director, said the restaurant has become a “life-cycle brand.” And it works its way into the pockets of its fans through a smartphone app, designed in-house and launched last February, and even on social media. For example, she said, every Tuesday at 3 p.m. the company hosts a food-development meeting at a restaurant, which it opens to the public and broadcasts live through its 11,200 followers on Instagram.

Clover’s stand-alone restaurants average about $1.7 million in sales in 1,300 to 1,800 square feet, with a blended average check of $10 to $11, including beverages, according to founder and CEO Ayr Muir. With communal tables as well as two and four tops, average seating is nearly 100 in the stand-alone stores. Most stores are open 7 a.m. to midnight daily, with one location, on Boston’s Central Square, open 24 hours.

All in-store orders are taken on iPads, through which employees can change digital menu boards when items run out.

Contact Ron Ruggless at [email protected]

Find him on Twitter: @RonRuggless

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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