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Tech Tracker: How digital tech is capitalizing on the hot restaurant reservations market
Tock and Google now offer experience reservations; Diibs launches as a platform for bidding on last-minute reservations
October 24, 2011
This article does not necessarily reflect the opinions of the editors and management of Nation’s Restaurant News.
Restaurant companies continue to be squeezed by increasing costs and cautious, credit-strapped customers. What’s more, consumer confidence is near an all-time low. The reaction of operators seems almost schizophrenic, with companies announcing significant price increases one day and new, deeper discounts the next.
And yet, in the midst of the chaos, some restaurants are able to pass on cost increases while others have to aggressively discount just to maintain current share.
It would be easy to attribute the former to industry segments or geography, or to intelligent and carefully planned choices. The truth, however, isn’t t...
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