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Tech Tracker: How digital tech is capitalizing on the hot restaurant reservations market
Tock and Google now offer experience reservations; Diibs launches as a platform for bidding on last-minute reservations
February 20, 2012
Fern Glazer
When consumers ask themselves the question, “Where am I going to eat out today?” more of them are finding answers on social media sites.
According to a new online survey from market research firm The NPD Group, sites such as Facebook, Groupon and LocalEats are wielding a powerful influence on consumers’ dining-out decisions, connecting them with brands, inspiring them to try new concepts and getting them to spend more money per visit.
According to the NPD data, in August 2011 nearly 3 percent of restaurant customers were influenced by a digital marketing application. This group represents more than 116 million visits.
The data is from a one-off survey conducted by NPD. Last month, the Port Washington, N.Y., firm began regular...
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