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Tech Tracker: How digital tech is capitalizing on the hot restaurant reservations market
Tock and Google now offer experience reservations; Diibs launches as a platform for bidding on last-minute reservations
Words From: Alan J. Liddle , Managing Editor
February 20, 2012
Recent research suggesting that convenience store foodservice is increasingly competitive with conventional quick-service restaurants tells the what, but not the why.
The short answer to “why” for some is: better guest frequency and margins. And that should concern traditional restaurant operators.
A late 2011 Technomic Inc. report found that C-store foodservice operations are increasingly “falling into the same consideration set as fast-food restaurants” for consumers. The same topic was addressed as part of a broader look at how improving retailer prepared-food offerings and settings are affecting conventional restaurants in the Dec. 19 issue of Nation’s Restaurant News.
C-store operator Susser Holdings Corp. recently outlined its motivat...
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