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Checkers warns of possible data breachCheckers warns of possible data breach

Malware issue linked to 100+ units in 20 states

Ron Ruggless, Senior Editor

May 30, 2019

1 Min Read
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Checkers Drive-In Restaurants Inc. notified customers Wednesday that data may have been breached at as many as 15% of its restaurants in 20 states, with some exposures possibly starting back into 2015 and others lasting until mid-April this year.

The Tampa, Fla.-based parent to the quick-service Checkers and Rally’s brands said malware was found at some of its locations after an investigation.

“Based on the investigation, we determined that malware was installed on certain point-of-sale systems at some Checkers and Rally’s locations, which appears to have enabled an unauthorized party to obtain the payment card data of some guests,” the company said, adding that it worked with security experts to contain and remove the malware.

“Approximately 15% of Checkers and Rally’s restaurants were affected by this issue,” the company said.

The malware was designed to collect information from the magnetic strip on payment cards, including cardholder name, payment card number, card verification code and expiration date.

“Checkers has no evidence that other cardholder personal information was affected by this issue,” the company said in a press release.

A list of the impacted locations and the dates of the incident are available at www.checkers.com/security-issue.

Adam Noyes, Checkers chief administrative officer, urged customers to review their card account statements and contact their financial institution or card issuer if they identified unauthorized charges.

The company also set up a hotline for the issue: 1-844-386-9554, Monday through Friday from 8 a.m. to 10 p.m. CDT and Saturday and Sunday from 10 a.m. to 7 p.m. CDT.

The company operates and franchises nearly 900 restaurants.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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