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Starbucks begins offering emergency catastrophe pay during coronavirus pandemicStarbucks begins offering emergency catastrophe pay during coronavirus pandemic

Temporarily expanded catastrophe pay covers employees that have been diagnosed with COVID-19, have been in contact with someone who has, and or have symptoms

Joanna Fantozzi, Senior Editor

March 11, 2020

2 Min Read
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Joanna Fantozzi

As the coronavirus pandemic continues to spread globally and more employers are urging their workers to stay home, the restaurant industry is in a bind because foodservice employees don’t have the luxury of working from home. On the heels of announcing paid sick leave to quarantined employees at the Seattle Starbucks that was temporarily closed after an employee was diagnosed with COVID-19, Starbucks is temporarily expanding its catastrophe pay to cover COVID-19-affected employees, as announced in a letter to employees on Wednesday.

Here are the details:

  • Any Starbucks employee that has been diagnosed with COVID-19 or has come into contact with someone who has (regardless of whether they have symptoms) will self-isolate at home and receive up to 14 days of full pay, which can then be supplemented by additional paid time off benefits. If the worker runs out and is still sick, “additional pay replacement” can be made available for up to 26 weeks.

  • If employees are showing symptoms, they will first self-isolate at home for 24 hours, and then catastrophe pay can be used to pay for any scheduled shifts over the course of 3 days, and then they can dip into their additional paid time off.

  • Any employees over the age of 60, pregnant partners, or those with underlying heart disease or lung disease issues are also eligible for the 14 days of catastrophe pay.

Related:Starbucks announces same-store sales down 78% in China as chain provides more detail on coronavirus impact

“At Starbucks, you should never have to choose between work and taking care of yourself,” Rossann Williams, executive vice president of Starbucks, said in an open letter to all employees. “You have our full support when it comes to partner care, including access to catastrophe pay, benefits that support your physical and mental health, as well as a network of partners who are all here to help.”

During the COVID-19 pandemic, Starbucks is also encouraging employees to donate to the CUP Fund, a communal fund that helps Starbucks employees help their colleagues in time of need. At this time, Starbucks is matching a dollar for every 50 cents donated.

No details were offered on whether or not Starbucks’ health insurance is seeing any changes during the coronavirus pandemic. Starbucks did not respond to request for comment in time for publication.

Contact Joanna Fantozzi at [email protected] 

Follow her on Twitter: @joannafantozzi

About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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