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Goodcents Deli Fresh Subs names Scott Ford presidentGoodcents Deli Fresh Subs names Scott Ford president

Plans underway for accelerated franchise growth

Bret Thorn, Senior Food Editor

August 22, 2016

1 Min Read
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Goodcents Deli Fresh Subs has promoted Scott Ford to the newly created position of president, the company said Monday.

Ford will retain his current role as chief operating officer of the chain of more than 80 sandwich shops, based in De Soto, Kan.

In addition to his previous responsibilities of daily operations and human resources, Ford will also oversee franchise growth, strategy and the overall customer experience, the company said in a press release.

Before joining Goodcents in 2010, Ford held leadership positions at Boston Market, McDonald’s and Applebee’s. Over the past year he led development of a new mobile app and online ordering system as part of a broader digital strategy, the company said. He also oversaw the chain’s new restaurant prototype, which included drive-thru digital ordering kiosks. Additionally, he introduced a new area representative agreement to accelerate franchise expansion.

“We have aggressive growth plans for our business, and we need a strong leader to help us achieve them,” Goodcents chairman and CEO Joe Bisogno said in the release. “Scott knows the business and has played a key role in innovating our brand and strengthening the experience for our customers, employees and owners. I’m confident he is the right person to accelerate our growth moving forward.”

Ford said he was looking forward to his new position.

“We have a strong brand and a strong team that is poised for rapid growth,” he said. “I’m excited at the opportunities ahead of us and look forward to continuing to build on our success.”

Contact Bret Thorn at [email protected]
Follow him on Twitter: @foodwriterdiary

About the Author

Bret Thorn

Senior Food Editor, Nation's Restaurant News

Senior Food & Beverage Editor

Bret Thorn is senior food & beverage editor for Nation’s Restaurant News and Restaurant Hospitality for Informa’s Restaurants and Food Group, with responsibility for spotting and reporting on food and beverage trends across the country for both publications as well as guiding overall F&B coverage. 

He is the host of a podcast, In the Kitchen with Bret Thorn, which features interviews with chefs, food & beverage authorities and other experts in foodservice operations.

From 2005 to 2008 he also wrote the Kitchen Dish column for The New York Sun, covering restaurant openings and chefs’ career moves in New York City.

He joined Nation’s Restaurant News in 1999 after spending about five years in Thailand, where he wrote articles about business, banking and finance as well as restaurant reviews and food columns for Manager magazine and Asia Times newspaper. He joined Restaurant Hospitality’s staff in 2016 while retaining his position at NRN. 

A magna cum laude graduate of Tufts University in Medford, Mass., with a bachelor’s degree in history, and a member of Phi Beta Kappa, Thorn also studied traditional French cooking at Le Cordon Bleu Ecole de Cuisine in Paris. He spent his junior year of college in China, studying Chinese language, history and culture for a semester each at Nanjing University and Beijing University. While in Beijing, he also worked for ABC News during the protests and ultimate crackdown in and around Tiananmen Square in 1989.

Thorn’s monthly column in Nation’s Restaurant News won the 2006 Jesse H. Neal National Business Journalism Award for best staff-written editorial or opinion column.

He served as president of the International Foodservice Editorial Council, or IFEC, in 2005.

Thorn wrote the entry on comfort food in the Oxford Encyclopedia of Food and Drink in America, 2nd edition, published in 2012. He also wrote a history of plated desserts for the Oxford Companion to Sugar and Sweets, published in 2015.

He was inducted into the Disciples d’Escoffier in 2014.

A Colorado native originally from Denver, Thorn lives in Brooklyn, N.Y.

Bret Thorn’s areas of expertise include food and beverage trends in restaurants, French cuisine, the cuisines of Asia in general and Thailand in particular, restaurant operations and service trends. 

Bret Thorn’s Experience: 

Nation’s Restaurant News, food & beverage editor, 1999-Present
New York Sun, columnist, 2005-2008 
Asia Times, sub editor, 1995-1997
Manager magazine, senior editor and restaurant critic, 1992-1997
ABC News, runner, May-July, 1989

Education:
Tufts University, BA in history, 1990
Peking University, studied Chinese language, spring, 1989
Nanjing University, studied Chinese language and culture, fall, 1988 
Le Cordon Bleu Ecole de Cuisine, Cértificat Elémentaire, 1986

Email: [email protected]

Social Media:
LinkedIn: https://www.linkedin.com/in/bret-thorn-468b663/
Facebook: https://www.facebook.com/bret.thorn.52
Twitter: @foodwriterdiary
Instagram: @foodwriterdiary

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