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Starbucks names Gerri Martin-Flickinger chief technology officerStarbucks names Gerri Martin-Flickinger chief technology officer

Appointment comes at critical time for tech at coffeehouse chain

Lisa Jennings, Executive Editor

October 6, 2015

2 Min Read
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Starbucks Corp. has named former Adobe executive Gerri Martin-Flickinger to the position of chief technology officer, effective Nov. 2, company officials said Tuesday.

In the new role, Martin-Flickinger will lead the Seattle-based chain’s global IT function and play a key role in shaping its technology agenda.

The move comes at an important time for 22,000-unit Starbucks, which recently completed the rollout of mobile ordering and payment to about 7,500 company owned locations across the U.S., as well as 150 units in the U.K., with Canada on deck for next year.

“Gerri is a technologist at heart and has a 30-year track record of leveraging technology-based solutions to drive business value,” Kevin Johnson, Starbucks president and chief operating officer, said in a statement. “As we continue to shape our global technology agenda at Starbucks, we needed leadership talent with deep experience in cloud, big data analytics, mobile and security to take us to the next level. As we searched for that leader, Gerri stood out as someone who has years of experience with Silicon Valley and brings deep management and technical expertise to help us navigate the future.”

Most recently, Martin-Flickinger was senior vice president and chief information officer for Adobe, overseeing the global information technology team. Officials said she played a key role in enabling Adobe’s transformation to a cloud-based business.

Before Adobe, Martin-Flickinger was chief information officer for VeriSign, and she has served as CIO for Network Associates Inc. and McAfee Associates Inc. She also held executive positions at Chevron Corp.

In a statement, Martin-Flickinger said she looked forward to taking the next step with a brand she loved in the Pacific Northwest, where she was raised.

“I am thrilled to be joining the strong team already in place at Starbucks,” she said. “Starbucks is on the cusp of entering into its next phase of technology leadership, and I am honored to be working alongside Starbucks’ strong IT management team to map out our long-term strategy.”

Contact Lisa Jennings at [email protected].
Follow her on Twitter: @livetodineout

About the Author

Lisa Jennings

Executive Editor, Nation's Restaurant News and Restaurant Hospitality

Lisa Jennings is executive editor of Nation’s Restaurant News and Restaurant Hospitality. She joined the NRN staff as West Coast editor in 2004 as a veteran journalist. Before joining NRN, she spent 11 years at The Commercial Appeal, the daily newspaper in Memphis, Tenn., most recently as editor of the Food and Health & Wellness sections. Prior experience includes staff reporting for the Washington Business Journal and United Press International.

Lisa’s areas of expertise include coverage of both large public restaurant chains and small independents, the regulatory and legal landscapes impacting the industry overall, as well as helping operators find solutions to run their business better.

Lisa Jennings’ experience:

Executive editor, NRN (March 2020 to present)

Executive editor, Restaurant Hospitality (January 2018 to present)

Senior editor, NRN (September 2004 to March 2020)

Reporter/editor, The Commercial Appeal (1990-2001)

Reporter, Washington Business Journal (1985-1987)

Contact Lisa Jennings at:

[email protected]

@livetodineout

https://www.linkedin.com/in/lisa-jennings-83202510/

 

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