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Zoës Kitchen to slow unit growth in 2018Zoës Kitchen to slow unit growth in 2018

Moderate expansion forecast as 2Q same-store sales fall 3.8%

Ron Ruggless, Senior Editor

August 19, 2017

2 Min Read
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Zoës Kitchen Inc. will be slowing unit growth in 2018 in a challenging sales environment, the company said Thursday.

The Dallas-based Mediterranean fast-casual brand said it would moderate its expansion plans in 2018 after opening what it expects to be 38 to 40 restaurants this year, said Kevin Miles, Zoës CEO, in a second-quarter earnings call.

“With respect to our future development, we have always taken a prudent and disciplined approach to real estate planning, that contemplates the lead times involved and our best view of the macro environment,” Miles said.

“So while our new units are performing in line with the model expectation, we expect to moderate our growth next year, opening 25 to 30 new restaurants in 2018, as we balance our new store growth plans and continue to focus on building brand awareness and traffic within our existing footprint,” he said.

Analysts said the 2018 slowdown was unexpected.

“The company surprisingly announced a step down to 25-30 new opens in '18 [an increase of 10 percent to 13 percent], down from 19 percent at midpoint this year,” said Andy Barish, an analyst with Jeffries LLC, in a note. “Although slower, it could help margins in '18.”

For the second quarter ended July 10, Zoës Kitchen’s income fell 51.8 percent to $579,000, or three cents a share, from $1.2 million, or six cents a share, in the same period last year. Revenues increased 12.1 percent, to $74.3 million, from $66.3 million in the prior-year quarter.

Same-store sales declined 3.8 percent among the 169 restaurants in the comparative base, the company said. That included a 5 percent decline in transactions and product mix offset by a 1.2 percent increase in price.

Sunil Doshi, Zoë’s chief financial officer, said traffic was becoming more stable in the third quarter and showing “a little bit of improvement as well.”

While the restaurant sales environment continues to be challenging, Miles said, Zoës Kitchen remains focused on menu innovation, improved technology and the expansion of delivery.

In late June, the company had its largest menu rollout in eight years, Miles said, and customers have responded favorably.

The company also introduced a new website in earlier in August and will launch a new app later in the year, he said, adding that the goal is to improve digital transactions, which are now about 7 percent of the sales mix.

Delivery was being offered at about 100 restaurants, Miles said, with a reliance on four third-party vendors.

“Delivery penetration rates have ranged from the low single digits to the high teens,” he said. “We see a variety of factors influencing the overall penetration rate, ranging from operational capabilities of third party services to customer adoption rates.”

The company is also testing lunch and dinner delivery at two restaurants that relies on in-house labor, Miles said.

As of July 10, Zoës had 224 company-owned restaurants and three franchised restaurants. With openings to date in the third quarter, the total was 232.

Contact Ron Ruggless at  [email protected]

Follow him on Twitter: @RonRuggless

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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