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Luby’s moves to outsource some back-office functionsLuby’s moves to outsource some back-office functions

Parent of cafeteria and Fuddruckers brands looks to shave costs with change

Ron Ruggless, Senior Editor

November 27, 2019

2 Min Read
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Luby’s Inc. is moving toward outsourcing part of its corporate systems to an outside firm, company executives said Tuesday.

As the Houston-based parent to the Luby’s Cafeteria and fast-casual Fuddruckers burger brands reported net losses that widened in the fourth quarter, executives said they were addressing negative same-store sales, lagging traffic and corporate overhead.

“We're transitioning portions of our accounting, payroll, operational reporting and other back-office functions to a leading multiunit restaurant outsourcing firm,” said Chris Pappas, Luby’s CEO, in an earnings call. Pappas did not mention the firm’s name.

“We hope to be completing the transition in the first calendar quarter of 2020 on some of these changes,” he said, ...

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About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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