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2016 Top 100: Why Wingstop is the No. 3 fastest-growing chain2016 Top 100: Why Wingstop is the No. 3 fastest-growing chain

This is part of the Nation’s Restaurant News annual Top 100 report, a proprietary ranking of the foodservice industry’s largest restaurant chains and parent companies.

Bret Thorn, Senior Food Editor

June 28, 2016

2 Min Read
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Wingstop was the third fastest-growing chain in the Latest Year, with sales rising 21.5 percent, bumping it up to No. 60 in the Top 100, from No. 67 the Preceding Year. It was also ranked third in terms of unit growth, opening a net 115 locations over the course of the year.

The 786-unit Chicken chain based in Richardson, Texas, has a limited menu of bone-in chicken wings, boneless “wings” made from breast meat, and breaded and fried tenders available with a choice of a dozen sauces, along with sides such as fries, baked beans, potato salad and coleslaw.

Wingstop’s unit economics have been improving steadily, with 12 consecutive years of same-store sales growth. Average unit volume in the Latest Year exceeded $1.1 million in restaurants of about 1,700 square feet.

In June 2015, owner Roark Capital Group took Wingstop Inc. public. It now trades on Nasdaq under the ticker symbol “WING.”

While staying focused on the execution of its food, Wingstop has also undertaken design and technological upgrades to allow for ease in digital ordering and pickup.

Keys to growth:

Strong unit economics. With average annual sales equaling about $662 per square foot, Wingstop’s focus on takeout — which account for 75 percent of sales — allows it to build small restaurants with big profits. Last year the chain estimated cash-on-cash returns of between 35 percent and 40 percent in the second year of operation.

Streamlined menu. With just wings, tenders, sides and soft drinks, Wingstop’s menu has few moving parts and allows the chain to focus on maintaining quality.

Technological upgrades. Wingstop is working to roll out a new point-of-sale system that integrates online ordering, food cost calculations and labor scheduling. Executives have said that they hope the new system will increase digital orders. Digital orders, which currently account for just over 15 percent of the chain’s sales, tend to have higher average checks than other orders.

Social media savvy. Last summer, Wingstop encouraged fans to suggest via social media the route of its promotional food truck. It also launched an ordering platform on Twitter and Facebook Messenger that allows customers to order simply by sending the word “order.”

Contact Bret Thorn at [email protected]
Follow him on Twitter: @foodwriterdiary

About the Author

Bret Thorn

Senior Food Editor, Nation's Restaurant News

Senior Food & Beverage Editor

Bret Thorn is senior food & beverage editor for Nation’s Restaurant News and Restaurant Hospitality for Informa’s Restaurants and Food Group, with responsibility for spotting and reporting on food and beverage trends across the country for both publications as well as guiding overall F&B coverage. 

He is the host of a podcast, In the Kitchen with Bret Thorn, which features interviews with chefs, food & beverage authorities and other experts in foodservice operations.

From 2005 to 2008 he also wrote the Kitchen Dish column for The New York Sun, covering restaurant openings and chefs’ career moves in New York City.

He joined Nation’s Restaurant News in 1999 after spending about five years in Thailand, where he wrote articles about business, banking and finance as well as restaurant reviews and food columns for Manager magazine and Asia Times newspaper. He joined Restaurant Hospitality’s staff in 2016 while retaining his position at NRN. 

A magna cum laude graduate of Tufts University in Medford, Mass., with a bachelor’s degree in history, and a member of Phi Beta Kappa, Thorn also studied traditional French cooking at Le Cordon Bleu Ecole de Cuisine in Paris. He spent his junior year of college in China, studying Chinese language, history and culture for a semester each at Nanjing University and Beijing University. While in Beijing, he also worked for ABC News during the protests and ultimate crackdown in and around Tiananmen Square in 1989.

Thorn’s monthly column in Nation’s Restaurant News won the 2006 Jesse H. Neal National Business Journalism Award for best staff-written editorial or opinion column.

He served as president of the International Foodservice Editorial Council, or IFEC, in 2005.

Thorn wrote the entry on comfort food in the Oxford Encyclopedia of Food and Drink in America, 2nd edition, published in 2012. He also wrote a history of plated desserts for the Oxford Companion to Sugar and Sweets, published in 2015.

He was inducted into the Disciples d’Escoffier in 2014.

A Colorado native originally from Denver, Thorn lives in Brooklyn, N.Y.

Bret Thorn’s areas of expertise include food and beverage trends in restaurants, French cuisine, the cuisines of Asia in general and Thailand in particular, restaurant operations and service trends. 

Bret Thorn’s Experience: 

Nation’s Restaurant News, food & beverage editor, 1999-Present
New York Sun, columnist, 2005-2008 
Asia Times, sub editor, 1995-1997
Manager magazine, senior editor and restaurant critic, 1992-1997
ABC News, runner, May-July, 1989

Education:
Tufts University, BA in history, 1990
Peking University, studied Chinese language, spring, 1989
Nanjing University, studied Chinese language and culture, fall, 1988 
Le Cordon Bleu Ecole de Cuisine, Cértificat Elémentaire, 1986

Email: [email protected]

Social Media:
LinkedIn: https://www.linkedin.com/in/bret-thorn-468b663/
Facebook: https://www.facebook.com/bret.thorn.52
Twitter: @foodwriterdiary
Instagram: @foodwriterdiary

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