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Tech Tracker: How digital tech is capitalizing on the hot restaurant reservations market
Tock and Google now offer experience reservations; Diibs launches as a platform for bidding on last-minute reservations
Words From: Ron Ruggless, Southwest bureau chief
News about Olive Garden reviewer Marilyn Hagerty continues to simmer like a well-cooked marinara more than a month after her earnest and cordial appraisal of the just-opened Darden Restaurants Inc. concept in her Grand Forks, N.D., community turned her into a viral sensation and a national media darling.
The 85-year-old newspaper writer skyrocketed to national Internet celebrity after her Olive Garden review appeared in the Grand Forks Herald, noting among other things that, “All in all, it is the largest and most beautiful restaurant now operating in Grand Forks. It attracts visitors from out of town as well as people who live here.”
The ensuing widespread snark and then broad-based defense across the Web earned Hagerty a trip to New York...
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