7 qualities of exceptional multiunit leaders7 qualities of exceptional multiunit leaders

Jim Sullivan is a popular keynote speaker at leadership, franchisee and GM conferences worldwide. This article does not necessarily reflect the opinions of the editors or management of Nation’s Restaurant News. 

“Leadership is the art of giving people a platform for spreading ideas that work.” —Seth Godin

Every year, our company designs and delivers customized workshops that help develop the leadership skills of District Managers and Regional VPs in the foodservice industry.  

These critical leaders mentor hundreds of managers, indirectly serve thousands of customers and collectively help generate millions of dollars in revenue. They are, in fact, regional CEOs. So why are we so weak as an industry in developing and improving skillsets of o...