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Grooming the next generation of restaurant managersGrooming the next generation of restaurant managers

An update on the apprentice program aiming to advance workers

Holly Petre, Assistant Digital Editor

September 29, 2018

2 Min Read
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If the National Restaurant Association’s apprentice program is any indication, in the future, restaurant managers will defy the industry’s high turnover rate. The program, run by the NRA’s Educational Foundation (NRAEF), boasts a 94 percent retention rate. As it turns out, plenty of restaurant workers see themselves on the managerial track.

While most apprentice programs address the culinary aspect, National Hospitality Sector Registered Apprenticeship Project, a partnership between the NRAEF, the American Hotel & Lodging Association and the Department of Labor, focuses on the managerial aspect of the industry. Designed to address the managerial aspect of the hospitality industry, the program works with restaurants to ready their current workers to move from entry level to managers.

When the program began just over two years ago, the NRAEF initially intended to train 400 workers. Now, there are 1,000 people who have enrolled.

“While the average age of restaurant manager apprentices is currently 29, we’re still in the early stages of the program. We believe the average age will trend younger as the program grows, but it’s important for us to serve people of all ages,” said John Shortt, director of program development, NRAEF. Currently, 22 percent of participants are between 18 and 24 years old.

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Cassidy Hubbard, Iron Hill Brewery

“The apprenticeship program definitely helped me learn more management skills that made me feel more comfortable with my end goal,” said Cassidy Hubbard, a sous chef at Iron Hill Brewery, Newark, Del., enrolled in the program. “I feel that I can open up my own place down the road. I know that by the time I reach the end of it I will know leaps and bounds more than I gained through my mostly culinary-focused degree.”

This is part of Teen Vision, a special report about how this generation works, eats and plays.

Contact Holly Petre at [email protected] 

About the Author

Holly Petre

Assistant Digital Editor

Holly Petre is a digital editor for Nation’s Restaurant News as well as the host of NRN’s podcast, Extra Serving, and producer for Informa Restaurant and Food Group’s other three podcasts, One On One by Food Management, Off the Shelf with SN and In the Kitchen with Bret Thorn. Holly holds a Bachelor of Fine Arts with a concentration in Sculpture, fibers and Material Studies and Ceramics from the School of the Art Institute of Chicago. A native New Yorker, Holly enjoys her place on staff as the resident pop-culture expert and millennial with a sassy attitude and great sense of style.

Holly Petre’s work on Nation’s Restaurant News and Restaurant Hospitality often covers marketing and trends, either aimed-at or examined-through the millennial mindset. Holly is responsible for introducing TikTok and Twitch to NRN and RH readers as well as explaining terms like “Karen” to staff and readers alike. She also spends her time on staff trying not to make every headline a pun.

Holly Petre hasn’t spoken at any events or on panels, but she is readily available with a killer shoe wardrobe and several witty quips.

 

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