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NLRB judge rules against Jack in the BoxNLRB judge rules against Jack in the Box

Ruling says arbitration agreements violate worker rights

Ron Ruggless, Senior Editor

December 2, 2015

2 Min Read
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A National Labor Relations Board administrative law judge has ruled that Jack in the Box Inc.’s arbitration agreement, which is required as an employment condition, violates workers’ rights to pursue class action law suits.

Judge Mary Miller Cracraft, in a Tuesday decision from the NRLB’s San Francisco division, recommended the arbitration agreement be revised or removed, saying it violated their rights under sections of the National Labor Relations Act.

Brian Luscomb, a spokesman of San Diego-based Jack in the Box, said the company intended to appeal the NLRB decision.

“We believe the decision of the administrative law judge that arbitration agreements violate Section 7 of the Act is wrongly decided, as virtually all federal courts that have examined this issue have concluded,” Luscomb said in an emailed statement.

The NLRB panels have been finding arbitration agreements violate the Act, said Jeff Bosley, a lawyer and partner in the San Francisco office of Davis Wright Tremaine LLP.

However, Bosley added in an interview, “There are some unique aspects in the Jack in the Box ruling.”

Bosley said the ruling indicates that restaurants would be less likely to encounter NLRB proceedings if they make sure employees are offered “opt-out” selections, making it clear that the arbitration is voluntary. In addition, he suggested restaurant companies limit the confidentiality aspects of arbitration agreements.

Kenneth J. Yerkes, chairman of the labor and employment department at Barnes & Thornburg, said in an interview that Tuesday NLRB ruling was ““the most aggressive decision yet out of the administrative law judge pool in trying to limit an employer’s right, using the National Labor Relations Act as the device. It will no doubt be the subject of appeal.”

Yerkes noted that courts of appeals have reversed earlier orders. “It is more likely than those to be overruled on appeal,” Yerkes said. “It’s more aggressive than earlier decisions that have been reversed.”

“This is an end-run around those prior decisions,” he said, “by trying to take the federal arbitration act out of play. I don’t think that’s a strong legal position.”

“It is a very disturbing development and an ideological attack on these agreements,” Yerkes said.

Cracraft’s decision was for an unfair labor practices case filed over Jack in the Box’ web-based “Dispute Resolution Agreement” by Dana Ocampo in January. The suit applied to employees hired by the company after 2003.

Cracraft said, “The arbitration agreement does not specifically prohibit access to the NLRB. Rather, the general counsel claims that the language of the arbitration Agreement is so broad and confusing that employees would reasonably conclude that they are precluded from filing unfair labor practice charges with the board.”

As of the fiscal year ended Sept. 27, the Jack in the Box system included 2,249 restaurants in 21 states and Guam, of which 413 were company-operated and 1,836 were franchise-operated. The company’s Qdoba brand has 661 restaurants.

Contact Ron Ruggless at [email protected].
Follow him on Twitter: @RonRuggless

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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