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Tech Tracker: How digital tech is capitalizing on the hot restaurant reservations market
Tock and Google now offer experience reservations; Diibs launches as a platform for bidding on last-minute reservations
People, Performance & Profits
October 1, 2012
“I have bad news, and I have good news,” said the airline pilot over the PA system. “We lost our direction, but we are getting there very fast.”
At the beginning of every live seminar I present, I look out over the audience, which can range from several hundred to several thousand people, and ask them to raise their index fingers and point — at the count of three — in the direction they believe is true north from where they are sitting. I ask them to keep their hands raised and then look around the room. There’s always a collective roll of laughter, since the index fingers are pointing in every conceivable direction.
Getting out a compass to show them the correct direction of true north, I then ask everyone to now point the way with me....
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