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Study shows chains can reinvigorate bundled meals by offering substitutions
June 25, 2012
Fern Glazer
Many diners have been carrying on a love affair with combo meals ever since quick-service operators first introduced them in the 1990s. But over the past several years restaurant patrons seem to have lost a little of that lovin’ feeling for the order-by-number meals.
Consumers purchased 8 billion combo meals — also known as bundled meals — in the year ended January 2012, down more than 12 percent from the 9 billion sold five years earlier, according to new data from market research firm The NPD Group.
But while combo-meal sales declined significantly during that period, 20 percent of all lunch and dinner visits still include a combo meal.
“Combo meals are still huge, even though [they are on the] decline,” observed NPD analyst Bo...
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