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Jason’s Deli warns of data breachJason’s Deli warns of data breach

Chain says 2 million payment cards may be affected

Ron Ruggless, Senior Editor

January 12, 2018

2 Min Read
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Jason’s Deli warned customers Thursday that data from as many as 2 million payment cards may have been compromised in a point-of-sale system breach that began on June 8 and may have continued through much of December.

Jason’s Deli, owned by Beaumont, Texas-based Deli Management Inc., said payment card processors found card data linked to about 164 of its 264 locations for sale on the dark web and alerted the company on Dec. 22. The affected locations are in 15 states, according to a breach alert posted on the chain’s website.

“Based on the facts known to Jason’s Deli at this time, we believe that the criminals used the malware to obtain payment card information off of the POS terminals beginning on June 8, 2017,” the company said in a statement. “Our investigation has determined that approximately 2 million unique payment card numbers may have been impacted.”

The compromised data did not include personal identification numbers or back-of-card security codes, Jason’s Deli said.

The company said investigators were discovering more about how the breach occurred.

“From our initial investigation findings, criminals deployed RAM-scraping malware on a number of our point-of-sales terminals at various corporate-owned Jason’s Deli restaurants,” the company said. “During the course of the investigation, our response team contained the security breach and has also disabled the malware in all of the locations where it was discovered.”

The company offered a list of locations that may have been affected at the data breach website.

Restaurant brands increasingly have been targets of hackers, some for general information and others for payment card data.

In mid-October, Pizza Hut warned that about 60,000 customers may have had their personal information compromised in a “third-party security intrusion.” The Plano, Texas-based division of Yum! Brands Inc. sent emails to customers, saying the hack of its website and mobile app occurred in a 28-hour period from the morning of Oct. 1 to midday Oct. 2.

Earlier in October, Oklahoma City-based Sonic Corp. said it was the victim of a data breach that reportedly resulted in the potential theft of “millions” of customer credit and debit card numbers. The Krebs on Security blog said the Sonic breach could involve as many as 5 million credit and debit cards.

Other restaurant chains reporting data security incidents in 2017 included Arby’sChipotle Mexican Grill and Shoney’s.

Jason’s Deli ranked No. 75 in Nation’s Restaurant News’ 2017 Top 100 census with an estimated $646.6 million in systemwide sales for the fiscal year ended December 2016.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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