Content Spotlight
Tech Tracker: How digital tech is capitalizing on the hot restaurant reservations market
Tock and Google now offer experience reservations; Diibs launches as a platform for bidding on last-minute reservations
Up until now, AI implementation in restaurants has mostly referred to robot automation like drive-thru and phonebank AI. But the next generation of artificial intelligence that undoubtedly has the whole world buzzing is generative AI. And while platforms like OpenAI and tools like ChatGPT have been gaining attention mainly in the art and media spheres for AI-written news articles or AI-created digital paintings, restaurants should also be paying attention.
Hear more from Joanna Fantozzi.