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Applebee’s franchisees lean into delivery with more third-party partnershipsApplebee’s franchisees lean into delivery with more third-party partnerships

The brand announced another delivery deal offering more choices for customers and better margins for restaurants

Gloria Dawson

August 28, 2019

3 Min Read
Applebee’s franchisees lean into delivery
Applebee's

Exclusive partnerships are so last year. 

Applebee's and parent Dine Brands announced a delivery deal with Grubhub on Tuesday with favorable terms and the ability to keep customer data. It was the second delivery partnership announcement from Applebee’s in the past two weeks. 

Earlier this month, Applebee's announced a partnership with DoorDash that allows customers to order off of Applebee's websites and apps and maintain customer data. 

The latest partnership with Grubhub covers 3,000 locations between Applebee's and sister brand IHOP. Customers order from Grubhub, but orders come in through a restaurant’s existing point-of-sale system, not a tablet. And, as a Seth Priebatsch, head of enterprise at Grubhub said in a statement, “We worked ...

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About the Author

Gloria Dawson

Gloria Dawson is a senior editor at Nation’s Restaurant News, Restaurant Hospitality and Supermarket News. She writes and edits breaking news and feature stories and conceptualizes and manages various sections and special issues of NRN magazine.

She joined the restaurant and food group in 2018 after writing for the New York Times, the Wall Street Journal, Eater and various other publications. She earned her master's degree from Columbia University Graduate School of Journalism and her BFA in art history and photography from the Art Institute of Boston at Lesley University.

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