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Hat Creek Burger highlights family focus and looks to brand refreshHat Creek Burger highlights family focus and looks to brand refresh

Texas-based fast-casual concept eyes growth outside Lone Star State

Ron Ruggless, Senior Editor

February 8, 2022

Hat Creek Burger Co. continues to highlight its family-focus, with kids’ play areas and expansive patios, as it eyes areas for growth, according to Drew Gressett, the company founder and president.

The 26-unit Austin, Texas-based burger brand has locations, all company-owned, in the major cities of Austin, Dallas and Houston and areas between.

Hat Creek started in 2008 as a food truck and then moved into an Arby’s conversion. In its current incarnation, opened in 2011, it developed the playground and patio focus, said Gressett, who also leads 1788 Chicken, a large franchisee of the Zaxby’s concept.

“Our concept today really revolves around the family,” Gressett said in a Nation’s Restaurant News video interview, with “what we call burger patios — indoor-outdoor spaces where parents can grab a beer and the kids can run loose on a playground.”

Hat Creek is currently worked with the Austin-based creative agency Guerilla Suit to help evolve the brand, Gressett said.

With best-sellers being the Sombrero and classic cheeseburgers, Gressett expects little change to the menu of tacos, cheeseburgers, chicken tenders and milk shakes. Salad and gluten-free options are also available.

Some locations offer breakfast, Gressett said, and those units may have a morning daypart mix of 10% of sales. Generally, though, daypart mix is 50-50 between lunch and dinner, he said.

A big help during the COVID-19 pandemic and its related dining-room restrictions were Hat Creek’s patios and 24 of the 26 units offer drive-thrus, Gressett noted.

The company has recently expanded its corporate development and real estate teams as it eyes growth, he said, and Georgia is a possible state for expansion.

Potential for expanding craft beers on the menu is also ahead, he said.

“We had a good beer crowd and through some of the pandemic, I think you know that's been diluted a little bit,” Gressett said. “I think that there's a huge opportunity to have our patios full of people enjoying unique craft beers that are that are largely local.”

Update Feb. 9, 2022: This story has been edited to correct the agency name Guerilla Suit.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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