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Steve Provost to retire as Maggiano’s president at end of AugustSteve Provost to retire as Maggiano’s president at end of August

Executive joined 52-unit Brinker Italian casual-dining restaurant division in 2009

Ron Ruggless, Senior Editor

July 21, 2023

2 Min Read
Maggiano's Steve Provost To Retire August
Brinker International announces that Steve Provost will resign as Maggiano's president at the end of August.Brinker International Inc.

Steve Provost, president of Brinker International Inc.’s Maggiano’s Little Italy division, will retire at the end of August, the company announced Thursday.

The Dallas-based Brinker, which also owns the Chili’s Grill & Bar brand, said Provost had joined Brinker in 2009 as senior vice president of marketing and brand strategy, Maggiano's, and later that year became brand president, leading strategy and overseeing growth and development, operations, marketing, culinary and PeopleWorks. Maggion’s has 52 units.

The company said it will conduct an external search for a president to modernize the brand and accelerate its growth.

Maggiano's-Steve-Provost-President.jpg“Steve is a one-of-a-kind, humble and courageous leader with an incredible presence and knack for storytelling that will be missed," said Kevin Hochman, Brinker president and CEO, in a statement. “He is leaving the brand in a stronger position, having continued the legacy of making both guests and teammates feel special, and I am grateful for his leadership and the wonderful foundation he and the team built.”

After working with Maggiano’s, Provost was promoted to executive vice president and chief marketing officer of Chili's in 2017, where he launched the brand's everyday value platform, brought back the Baby Back Ribs jingle and invested in digital marketing. In 2018, Provost took on a new role as chief concept officer, leading supply-chain management, driving strategic growth and culinary innovation. He also conceived and launched Brinker's first virtual brand, It's Just Wings. In 2020, he resumed his role as Maggiano's president, helping lead the brand out of COVID19 pandemic.

Related:Maggiano's sees success with take-home pasta promotion

Prior to joining Brinker, Provost served in leadership roles in marketing, operations, franchise and concept development for multiple brands, including Quizno's, PepsiCo and Yum! Brands.

"My first restaurant job was as a 16-year-old dishwasher in Montpelier, Vt.,” Provost said. “Decades later, I have been fortunate to end my restaurant career with a company that embodies the Norman Brinker [founder of the company] spirit of hospitality and servant leadership. To travel the country helping bus tables and wash dishes at a restaurant chain as beloved as Maggiano's is an honor for anyone who loves restaurants as much as I do.”

Brinker, founded in 1975, owns, operates, and franchises more than 1,600 restaurants in 30 countries and two U.S. territories.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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