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Wahlburgers chef focuses on one burger at a timeWahlburgers chef focuses on one burger at a time

Paul Wahlberg discusses the evolution of the chain’s menu

Bret Thorn, Senior Food Editor

June 28, 2016

4 Min Read
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Most restaurants have to buy advertising to appear on television, but Wahlburgers, the seven-unit fast-casual and full-service concept by celebrities Mark and Donnie Wahlberg and their chef brother Paul, has a show of its own. 

The reality TV series about it, also called Wahlburgers, debuted in 2014, three years after the first location opened in Hingham, Mass. The exposure has helped attract customers to the restaurant.

“But it’s my job to get the to come back,” said Paul Wahlberg, who also runs the fine-dining Italian restaurant Alma Nove in Hingham. He recently discussed his role at Wahlburgers with Nation’s Restaurant News.

Paul Wahlberg

Really, I’m making the food I love to eat. I’m a burger guy.

So how did you get into the fine-dining end?

I just gravitated toward that. I went to culinary school at Newbury College [in Brookline, Mass.,] until I ran out of money, and then started working in a hotel, and I just ended up more on that end.

What are some of the most popular items at Wahlburgers?

The Our Burger is the No. 1 seller, which is “government cheese,” Wahl sauce, lettuce tomatoes, housemade pickles and onions.

Wahlburgers restaurant

Sounds like a traditional burger build. Is that really government cheese?

It’s like the government cheese. It’s just orange American cheese, but we use it as a reminder of where we came from.

Did you grow up on American cheese?

Oh yes. We would get the three-pound blocks, and it was never sliced evenly.

Was it pre-sliced at all?

No, they were just like, “Here’s your block of cheese and enjoy yourself.”

What else sells well?

We have a bacon burger which sells very well, and we also have Mark’s Burger, which is a turkey burger with cranberry sauce, stuffing, mayonnaise and roasted butternut squash.

So Mark’s a Thanksgiving fan.

Oh yes, and the reason it came about is I worked for him on a couple of films and every week and a half or so he was like, “Make me a turkey dinner.”

Did you tell him, “You realize I have to roast a turkey for that?”

The best part is when I’d have an hour’s notice and I’d be running around Rittenhouse Square looking for a turkey and stuffing.

So no matter what he asks for, you’re not going to say no. You’re going to make it happen.

I’m there to make what people want. That’s what I do.

You assemble burgers in an unusual way, with the toppings on the bottom. Why do you do that?

We think about everything that we do; it’s not just random. So we stack all of our ingredients down below the burger, so when you bite into it, the first thing you want to taste are those components, and then the rich protein and fattiness of the burger comes after.

On-screen focus

(Continued from page 1)

What’s it like doing the TV show? You seem more like a back-of-the-house guy than an on-screen one.

It’s very interesting. My thing is just to keep moving all the time.

Does that help you ignore the camera?

Well, there’s always a fire to put out somewhere. And talking about it on TV is just not something that I’m used to.

Do you get media coaching from your brothers?

No. They just leave me alone.

I suppose it’s hard to get advice from brothers no matter what the circumstances.

I’m just trying to do my job.

Wahlburgers has been open for five years. Have you noticed any changing tastes from your customers?

For the most part, they like what they like, but we have gluten-free options. We know that burgers are an indulgence; it’s not something they’re going to eat every single day. But at the same time you have to give them options.

We introduced Mac 'n Cheese [with bacon,] and that’s been selling well. We brought a Sloppy Joe on the menu, and it’s really tasty, and people are enjoying that.

You recently added chopped salad bowls to the menu too, which have the burgers chopped into them.

Yeah, it’s just another option for people who are counting calories and being particular about what they eat. But it really comes out good and we’ve gotten a really good response.

Then on the other hand you have The Beast, which is two 5-ounce burgers topped with pulled pork.

We did that for the winter, but the popularity was such that we just kept it on.

What are your plans for Wahlburgers?

To me the most important thing is the next burger that leaves the restaurant — always improving service, always improving the experience, always improving the quality. That’s the mission for me. The rest of the stuff I let other people deal with.

Contact Bret Thorn at [email protected]
Follow him on Twitter: @foodwriterdiary

About the Author

Bret Thorn

Senior Food Editor, Nation's Restaurant News

Senior Food & Beverage Editor

Bret Thorn is senior food & beverage editor for Nation’s Restaurant News and Restaurant Hospitality for Informa’s Restaurants and Food Group, with responsibility for spotting and reporting on food and beverage trends across the country for both publications as well as guiding overall F&B coverage. 

He is the host of a podcast, In the Kitchen with Bret Thorn, which features interviews with chefs, food & beverage authorities and other experts in foodservice operations.

From 2005 to 2008 he also wrote the Kitchen Dish column for The New York Sun, covering restaurant openings and chefs’ career moves in New York City.

He joined Nation’s Restaurant News in 1999 after spending about five years in Thailand, where he wrote articles about business, banking and finance as well as restaurant reviews and food columns for Manager magazine and Asia Times newspaper. He joined Restaurant Hospitality’s staff in 2016 while retaining his position at NRN. 

A magna cum laude graduate of Tufts University in Medford, Mass., with a bachelor’s degree in history, and a member of Phi Beta Kappa, Thorn also studied traditional French cooking at Le Cordon Bleu Ecole de Cuisine in Paris. He spent his junior year of college in China, studying Chinese language, history and culture for a semester each at Nanjing University and Beijing University. While in Beijing, he also worked for ABC News during the protests and ultimate crackdown in and around Tiananmen Square in 1989.

Thorn’s monthly column in Nation’s Restaurant News won the 2006 Jesse H. Neal National Business Journalism Award for best staff-written editorial or opinion column.

He served as president of the International Foodservice Editorial Council, or IFEC, in 2005.

Thorn wrote the entry on comfort food in the Oxford Encyclopedia of Food and Drink in America, 2nd edition, published in 2012. He also wrote a history of plated desserts for the Oxford Companion to Sugar and Sweets, published in 2015.

He was inducted into the Disciples d’Escoffier in 2014.

A Colorado native originally from Denver, Thorn lives in Brooklyn, N.Y.

Bret Thorn’s areas of expertise include food and beverage trends in restaurants, French cuisine, the cuisines of Asia in general and Thailand in particular, restaurant operations and service trends. 

Bret Thorn’s Experience: 

Nation’s Restaurant News, food & beverage editor, 1999-Present
New York Sun, columnist, 2005-2008 
Asia Times, sub editor, 1995-1997
Manager magazine, senior editor and restaurant critic, 1992-1997
ABC News, runner, May-July, 1989

Education:
Tufts University, BA in history, 1990
Peking University, studied Chinese language, spring, 1989
Nanjing University, studied Chinese language and culture, fall, 1988 
Le Cordon Bleu Ecole de Cuisine, Cértificat Elémentaire, 1986

Email: [email protected]

Social Media:
LinkedIn: https://www.linkedin.com/in/bret-thorn-468b663/
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Twitter: @foodwriterdiary
Instagram: @foodwriterdiary

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