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ASAP delivery service previously known as Waitr files for bankruptcyASAP delivery service previously known as Waitr files for bankruptcy

Waitr Holdings filed for Chapter 7 bankruptcy on April 2, with plans to liquidate any of the company’s assets

Joanna Fantozzi, Senior Editor

April 3, 2024

2 Min Read
waitr logo
The former Waitr logo of the company known as ASAP, since 2022.Waitr

Joanna Fantozzi

ASAP, the food delivery service formerly known as Waitr, has shut down after the company filed for Ch. 7 bankruptcy, according to an 8-K form filed with the U.S. Securities and Exchange Commission on April 2.

According to the bankruptcy filing, the company and all its subsidiaries — including Dude Delivery, Waitr, ASAP, Bite Squad, Delivery Logistics, and Catering on Demand — ceased all operations on April 2, though the wheels for Ch. 7 liquidation have been in motion since February, when the company began ceasing operations.

All of Waitr Holdings’ assets will be liquidated in accordance with federal bankruptcy law, and the company’s executive leadership, including CEO Carl Grimstad, have been terminated, effective immediately. The filing also stated that the dissolved company is unlikely to pay out stock holdings to the company’s shareholders, “following the bankruptcy proceedings.”

Waitr was founded in 2013 as a boutique delivery platform by students at McNeese University and then was officially launched in 2015 before spreading throughout Louisiana and into other regions. In 2018, the company was acquired by Landry’s owner Tilman Fertitta’s blank check company, Landcadia Holdings Inc., for $308 million.

Since then, the company has experienced a series of financial ups and downs as the restaurant industry entered the golden era of food delivery and it was “sink or swim” in the increasingly crowded market. Waitr tried to differentiate itself from competitors like Grubhub and DoorDash by catering toward smaller, independent restaurants in mid-sized cities.

Related:Boston Market owner Jay Pandya files for bankruptcy again

But the company still faced challenges: In Dec. 2019, Waitr received a delisting warning from Nasdaq as its stock had remained below $1 per share for 30 consecutive days. Shortly thereafter, Waitr underwent a leadership shakeup with former iPayment CEO Carl Grimstad now helming the company, who then announced massive layoffs of thousands of delivery drivers a month later.

Since then, Waitr underwent a flurry of acquisition and partnership activity in 2021 and 2022 to try to bounce back and stay relevant in the post-pandemic delivery game, including a partnership with Nextbite in Feb. 2021 (which would undergo its own fiscal troubles two years later) the acquisition of Delivery Dudes in March 2021, and the attempted acquisition of cannabis dispensary company, Cova, in Jan. 2022, which subsequently failed. Later that year, Waitr was required to change its name to ASAP.com as part of a legal settlement after the unrelated Waiter.com sued the company over trademark infringement.

Related:7-Eleven adds Waitr to delivery lineup

As of its last earnings filing, ASAP.com recorded $11.5 million of revenue in Q3 2023, down by more than half from $25.1 million the same quarter the year prior. Average daily orders fell to less than a third year over year.

Contact Joanna at [email protected]

About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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