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Freebirds partners with Now Cuisine for robot burrito kiosksFreebirds partners with Now Cuisine for robot burrito kiosks

Pilot program planned for takeout stations in Texas commercial buildings

Ron Ruggless, Senior Editor

September 15, 2021

2 Min Read
Freebirds Burrito Robot Station Planned
This rendering offers a view of how Freebirds would look in a Now Cuisine's kiosk.Now Cuisine

Freebirds World Burrito, the 55-unit Texas restaurant chain, has entered into a partnership with Now Cuisine to install bowl kiosks in Texas commercial buildings, the companies said Tuesday.

Austin, Texas-based Freebirds, a fast-casual concept, expects its pilot program with Dallas-based Now Cuisine to include burrito bowl kiosks in Dallas-area locations.

The branded Takeout Stations are about three feet deep, six feet wide and seven feet tall, and they have a capacity of between 130 and 150 meals per stocking, a spokesperson said.

“Restaurant-branded Takeout Stations will likely be placed in multifamily and office buildings, with plans to later expand to college campuses, airports, hotels, and other locations,” the companies said in a statement about the new artificial-intelligence-based robotic kiosks.

The companies have not yet announced a timetable for rollout.

“We’re continuing to invest in new technologies that give people the option to have Freebirds’ craveable bowls whenever and wherever they want them,” said Alex Eagle, Freebirds CEO. “It’s just cool that a Texas-based A.I. and robotics company can help a Texas-based burrito company expand in ways we could only imagine just a few years ago.”

Other companies have been forging new positions in the robotics space. Bear Robotics in late 2020 announced plans to rebrand and scale the food-running robot as Servi and roll out to domestic restaurants. And in August, Los Angeles-based Sweetgreen agreed to acquire the Boston-based lunch bowls brand Spyce.

Now Cuisine’s Takeout Stations are automated and can be placed nearly anywhere to serve made-to-order hot meals in minutes any time of day. Freebirds has issued a purchase order to Now Cuisine which will allow its food to be served in multiple Takeout Stations in Texas as part of the pilot.

As part of the partnership, Eagle is joining Now Cuisine’s advisory board, where he will provide strategic guidance on marketing Now Cuisine and expanding operations throughout Texas.

Freebirds recently announced a partnership the Qu unified omnichannel ordering platform to integrate a range of systems and give guests ordering and pick-up options. Freebirds said Qu’s cloud-based design will let it experiment with additional mobile and non-traditional outlets.

Freebirds has said its main areas of expansion will be in the Texas cities of Austin, Dallas, Houston and San Antonio.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

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About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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