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Here's how those pandemic-era delivery cap lawsuits are shaking outHere's how those pandemic-era delivery cap lawsuits are shaking out

Holly Petre, Assistant Digital Editor

January 22, 2024

 

The state of Massachusetts and Grubhub have reached a settlement in the state attorney general’s 2021 lawsuit against the third-party delivery company for repeatedly violating the Massachusetts pandemic-era delivery fee caps. In March 2023, Suffolk Superior Court ruled in favor of Massachusetts, alleging that Grubhub had violated the state’s 15% fee cap, in effect from Jan. 2021 until June 2021.

Grubhub agreed to pay $3.5 million to affected restaurants and $125,000 to the state for allegedly charging restaurants 18% or more in delivery fees when the state limited delivery fees to 15% until the state of emergency was lifted.

“Grubhub unlawfully overcharged and took advantage of restaurants during a public health emergency that devastated much of this industry,” Massachusetts state attorney general Andrea Campbell said in a statement.

About the Author

Holly Petre

Assistant Digital Editor

Holly Petre is a digital editor for Nation’s Restaurant News as well as the host of NRN’s podcast, Extra Serving, and producer for Informa Restaurant and Food Group’s other three podcasts, One On One by Food Management, Off the Shelf with SN and In the Kitchen with Bret Thorn. Holly holds a Bachelor of Fine Arts with a concentration in Sculpture, fibers and Material Studies and Ceramics from the School of the Art Institute of Chicago. A native New Yorker, Holly enjoys her place on staff as the resident pop-culture expert and millennial with a sassy attitude and great sense of style.

Holly Petre’s work on Nation’s Restaurant News and Restaurant Hospitality often covers marketing and trends, either aimed-at or examined-through the millennial mindset. Holly is responsible for introducing TikTok and Twitch to NRN and RH readers as well as explaining terms like “Karen” to staff and readers alike. She also spends her time on staff trying not to make every headline a pun.

Holly Petre hasn’t spoken at any events or on panels, but she is readily available with a killer shoe wardrobe and several witty quips.

 

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