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Wingstop opens first ghost kitchen in U.S.Wingstop opens first ghost kitchen in U.S.

Brand debuts small-footprint delivery-only unit in Garland, Texas, following version last year in U.K.

Ron Ruggless, Senior Editor

June 30, 2020

2 Min Read
Wingstop First Ghost Kitchen US
Wingstop opens first U.S. ghost kitchen in Garland, Texas.Wingstop Inc.

Wingstop Inc. has opened its first domestic delivery-only ghost kitchen in Garland, Texas, a suburb east of Dallas, the company said Tuesday.

The Dallas-based company said the new delivery-only unit covers less than 400 square feet, compared to Wingstop’s average restaurant footprint of about 1,750 square feet, and carries the full menu.

“The location is open for delivery only and guest orders will be fulfilled from the ghost kitchen just the same as they would from a traditional Wingstop location,” the company said in a statement. The unit delivers in the Garland area, a spokesperson said.

Wingstop last year opened its first “dark kitchen,” or delivery-only, restaurant in the United Kingdom.

“I do think it will impact somewhat our site-selection strategy,” said Charlie Morrison, Wingstop CEO and chairman, on an earnings call earlier this year, “but if anything it's a complement, and it's a complement because it may present us with an opportunity to drop a restaurant into a trade area we otherwise would not have gone to, either because real estate costs are extraordinarily high or availability of a true and thoughtful retail location would not be there.”

Morrison cited an example of a “business hub in a large market where there's a lot of daytime population, a lot of businesses that are there, but there's no real retail presence. We could drop a kitchen in and make it available for delivery to our guests.”

Related:How Wingstop is growing sales during the pandemic

During coronavirus pandemic dining-room restrictions that began in March, Wingstop closed its dining rooms and shifted to 100% off-premise sales. Before the pandemic, Wingstop’s sales had grown to 80% off-premise.

In April, Wingstop said it posted same-store sales growth of 33.4% and 65% digital sales, which included a delivery sales mix of more than 30% of total sales.

“We believe ghost kitchens are a great step for the brand as delivery and digital sales continue to increase,” Morrison said in a statement Tuesday. “The team leveraged their entrepreneurial spirit to move quickly and launch Wingstop’s first domestic ghost kitchen.”

For the first quarter ended March 28, Wingstop’s net income rose 22.6% to $8.1 million, or 27 cents a share, from $6.6 million, or 22 cents a share, in the same period last year. Revenues rose 15.4% to $55.4 million from $48.1 million in the prior-year quarter.

Domestic same-store sales in the full first quarter increased 9.9%.

As of March 28, Wingstop, founded in 1994, had 1,413 restaurants systemwide, including 1,253 in the United States and 160 franchised restaurants internationally.  Of the U.S. restaurants, 1,221 were franchised and 32 were company-owned.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

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About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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