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The rapid evolution of America’s palate: A discussionThe rapid evolution of America’s palate: A discussion

In a monthly series, menu trend analyst Nancy Kruse and NRN senior food editor Bret Thorn discuss current trends in the restaurant industry. For this installment, they discuss the rapid pace in the change of Americans’ tastes.

7 Min Read
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Listen to the full conversation:

Kruse: Bret, you and I have spoken and written at some length about how open American diners have become to change. A number of factors have combined to facilitate that — the impact of the food media, the influence of chefs and culinary education, the change in immigration that favored Asians and Latin Americans — so that in a very short period of time we’ve become extraordinarily open. We’re now dedicated wine drinkers. We’ve embraced sushi: You can find it in supermarkets everywhere around the country. Lots of us have been experimenting with pickled or fermented foods like kimchi. From your point of view, are there examples of new foods or flavors that might have surprised you in terms of our collective response?

Thorn: I’m amazed at what some people have jumped on to. I never expected Americans to drink green tea, for example. It’s kind of bland, and what flavor it has is bitter. Those aren’t things that Americans usually like.

And remember how Brussels sprouts used to be thought of as the most disgusting thing that you could eat, and now they’re one of the trendiest vegetables out there. It’s interesting how quickly Americans’ taste can shift to embrace something that they once rejected.

Kruse: I’d like to talk a little bit about heat. From my point of view it’s nothing short of amazing how far the envelope has been pushed, especially by mass-market chains. I’m thinking of operations like Red Robin, or Popeyes, or Quaker Steak & Lube, and others who’ve gone so far as to promote ghost peppers, which score over a million on the Scoville Heat Chart.

Are these kinds of items strictly promotional gimmicks that give bragging rights to whoever is daring enough to step up, or do you think that this represents a longer term shift and acceptance relative to our collective tolerance for spicy foods? Where do you think we’re going to go from here relative to heat levels?

I think ghost peppers and other really spicy ingredients are gimmicks, but we actually are seeing a seismic shift in how Americans respond to spicy food. In fact, now the majority of Americans say they like spicy food.

According to Technomic research, as of 2013, which is the last time they conducted this study, 54 percent of Americans said that they like spicy food, and I think if you’d ask that question 15 years ago the vast majority of Americans would have said they didn’t like it.

I remember eight or nine years ago, talking to chain restaurant executives about spicy food. The way they tested their menu items at that time, everybody had to like whatever they were testing. It had to score high among the vast majority of their customers, and that meant that they never offered really spicy food because it was considered polarizing. Now the food even at mass-market chains has gotten a lot spicier. In 2013, McDonald’s launched a Bacon Habanero Ranch Quarter Pounder, and I tried it. It was pretty spicy.

We agree that there’s been quite an extraordinary broadening of our collective palate, and we’re much more open to all kinds of culinary experiences. But I’m curious what you think is the last frontier. From my point of view, the real obstacle to acceptance of lots of unfamiliar items isn’t really flavor or heat anymore, but texture. Specifically, I’m thinking of slime. I recall a few years back hearing Charles Phan, the wonderful Vietnamese-born chef-owner of The Slanted Door restaurant in San Francisco, talking about a dish that he had promoted very heavily that fell completely flat with his patrons. It was a chicken dish, very complex and time-consuming to prepare, and the reason that it’s prized in Southeast Asia is its intense sliminess, which is the reason why it was completely rejected out of hand by his American customers. What’s your take on this? Are there other slimy foods that have failed to make the grade with American diners? I mean, is slime ultimately going to be the bridge too far for most of us?

Broth's popularity is booming

(Continued from Page 1)

Thorn: I think there’s a huge gross-out factor for a lot of people when it comes to slimy food. I remember back in 2008 there were some Japanese exporters who were really trying to get Americans excited about this tuber called Nagaimo. It’s a root vegetable, which wouldn’t be that big of a deal, but for some reason it exudes all of this slime. So when you eat it, it just sort of slithers down your throat. I don’t know if I can really describe in polite conversation.

And for a while, here in New York, some of the Japanese soba restaurants would offer grated Nagaimo as a topping. It was like putting a glob of mucus on your food. It’s something the Japanese really prize and that they think is good for them, but it really didn’t take off here.

If you think about other jiggly or slimy foods, a lot of people have an aversion to runny egg yolks, and even mayonnaise can be polarizing. But on the other hand, some people really like runny egg yolks, and I think most Americans like Jell-O. So I think there’s a potential for people to wrap their heads around food with that kind of texture. I mean, think about pork belly, which is now almost past trendy in independent restaurants, and it has that kind of unctuous, creamy, slimy texture. Or bubble tea, which is tapioca that I’ve never found appealing, but some Americans like it.

Kruse: And at the moment oysters are just huge on menus. There have been some real shifts from the production perspective, so now they’re available all over the country, including on chain menus like Joe’s Crab Shack, and, depending on preparation, they may be more or less slimy, but I think most people would put them in the category of slime.

Or snails, my goodness, I wrote a piece last year on escargots, which are just everywhere on independent restaurant menus, despite the fact that they’re really pretty much of a turn-off for lots of consumers.

I know that in the past you have forecasted growth for slimy-textured foods. Do you foresee a real breakout or crossover item — something that might be the door opener that once and for all breaks down our aversion and allows us to finally embrace sliminess?

Thorn: There is one interesting, and I think kind of stupid, trend out there right now: bone broth. As you know, it’s simply broth, or stock, the foundation of most European cuisines. But people have suddenly discovered it as though it’s an invention. It’s been popularized by people on paleo diets and by professional athletes, and by chef Marco Canora here in New York, who had a window that he could sell things out of and all these bones left over from his regular cooking at Hearth Restaurant. He opened Brodo and now sells broth for around $8 in paper coffee cups, and people are drinking it up.

But if you make a good broth, especially if you’re emphasizing the bones that you’re making it with, you’re going to get a lot of gelatin. And if you let it chill, it’s like meat Jell-O, except more jiggly and oozy than regular Jell-O.

In the 1950s, we used to eat that as aspic. Maybe bone broth will get people excited about that sort of thing again.

Kruse: I think that’s something to keep an eye on because, as you know, broth is super, super hot, and maybe we should check back in on this conversation in a number of months, or maybe a year from now, and see whether or not we came close to hitting the mark.

Thorn: I think that’s a good idea. As I said, 10 years ago when someone pitched me about green tea I basically said, ‘Shut up, Americans are never going to drink green tea.’ Well, last time I checked green tea was 40 percent of the domestic bottled, ready-to-drink tea market.

Kruse: So things do change.

Contact Bret Thorn at [email protected]
Follow him on Twitter: @foodwriterdiary

Nancy Kruse, president of the Kruse Company, is a menu trends analyst based in Atlanta and a regular contributor to Nation’s Restaurant News. E-mail her at [email protected].

About the Authors

Bret Thorn

Senior Food Editor, Nation's Restaurant News

Senior Food & Beverage Editor

Bret Thorn is senior food & beverage editor for Nation’s Restaurant News and Restaurant Hospitality for Informa’s Restaurants and Food Group, with responsibility for spotting and reporting on food and beverage trends across the country for both publications as well as guiding overall F&B coverage. 

He is the host of a podcast, In the Kitchen with Bret Thorn, which features interviews with chefs, food & beverage authorities and other experts in foodservice operations.

From 2005 to 2008 he also wrote the Kitchen Dish column for The New York Sun, covering restaurant openings and chefs’ career moves in New York City.

He joined Nation’s Restaurant News in 1999 after spending about five years in Thailand, where he wrote articles about business, banking and finance as well as restaurant reviews and food columns for Manager magazine and Asia Times newspaper. He joined Restaurant Hospitality’s staff in 2016 while retaining his position at NRN. 

A magna cum laude graduate of Tufts University in Medford, Mass., with a bachelor’s degree in history, and a member of Phi Beta Kappa, Thorn also studied traditional French cooking at Le Cordon Bleu Ecole de Cuisine in Paris. He spent his junior year of college in China, studying Chinese language, history and culture for a semester each at Nanjing University and Beijing University. While in Beijing, he also worked for ABC News during the protests and ultimate crackdown in and around Tiananmen Square in 1989.

Thorn’s monthly column in Nation’s Restaurant News won the 2006 Jesse H. Neal National Business Journalism Award for best staff-written editorial or opinion column.

He served as president of the International Foodservice Editorial Council, or IFEC, in 2005.

Thorn wrote the entry on comfort food in the Oxford Encyclopedia of Food and Drink in America, 2nd edition, published in 2012. He also wrote a history of plated desserts for the Oxford Companion to Sugar and Sweets, published in 2015.

He was inducted into the Disciples d’Escoffier in 2014.

A Colorado native originally from Denver, Thorn lives in Brooklyn, N.Y.

Bret Thorn’s areas of expertise include food and beverage trends in restaurants, French cuisine, the cuisines of Asia in general and Thailand in particular, restaurant operations and service trends. 

Bret Thorn’s Experience: 

Nation’s Restaurant News, food & beverage editor, 1999-Present
New York Sun, columnist, 2005-2008 
Asia Times, sub editor, 1995-1997
Manager magazine, senior editor and restaurant critic, 1992-1997
ABC News, runner, May-July, 1989

Education:
Tufts University, BA in history, 1990
Peking University, studied Chinese language, spring, 1989
Nanjing University, studied Chinese language and culture, fall, 1988 
Le Cordon Bleu Ecole de Cuisine, Cértificat Elémentaire, 1986

Email: [email protected]

Social Media:
LinkedIn: https://www.linkedin.com/in/bret-thorn-468b663/
Facebook: https://www.facebook.com/bret.thorn.52
Twitter: @foodwriterdiary
Instagram: @foodwriterdiary

Nancy Kruse

President, The Kruse Company

Nancy Kruse is a nationally recognized authority and widely quoted expert on food and menu trends. As founder and president of The Kruse Company in Atlanta, Georgia, she tracks the trends and reports on hot-button issues in both the restaurant and supermarket industries.

 A prolific food writer, Nancy is a contributor to Nation’s Restaurant News and Restaurant Hospitality magazines. In demand as a speaker, she regularly addresses restaurant associations, major supermarket and restaurant companies, food manufacturers and promotion boards both here and abroad.

Prior to founding her own company, she served as executive vice president for Technomic, Inc., where she conducted a wide range of consulting assignments for Fortune 500 food and restaurant companies. 

Nancy earned a Master of Arts degree from the Film School of Northwestern University, and she was a Woodrow Wilson fellow in Russian literature at the University of Wisconsin. She has also completed coursework at the Culinary Institute of America, where she has served as guest lecturer. And she has been named one of the Top 100 Influencers in the US by business-networking site LinkedIn.  

 

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