From Potbelly to Kitchen United to the National Restaurant Association, many brands changed their top executive this year
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2020 – while unlike any other year – still had some consistencies with years past. Restaurant brands went bankrupt, mergers and acquisitions abounded, chains went public and new CEOs were named – 31, to be exact.
Some companies, like ghost-kitchen provider Kitchen United, Boston Market, Sysco and Punch Bowl Social, saw big public exits from the top roles. Boston Market’s former CEO Frances Allen and Sysco’s former CEO Tom Bené moved on to large and visible jobs at two other companies, Checkers and Rally’s and the National Restaurant Association, respectively.
Other brands hired CEOs with the intention of growing the brand exponentially. BurgerFi – which made plans to go public earlier this year, and introduced a drive-thru model – named a 26-year Burger King veteran as its own CEO.
Potbelly, a sandwich chain that has been reinventing its entire C-suite throughout 2020, also named a new CEO – the former COO of Wendy’s – making it another hire from quick-service to fast-casual.
Souplantation, which closed entirely during the pandemic after declaring bankruptcy, had an executive move from its C-suite to that of “eatertainment” concept Punch Bowl Social, where CEO and founder Robert Thompson resigned in order to begin new Gen Z and Millennial focused concepts.
After former CEO Steve Joyce announced his retirement, Dine Brands publicly hired an executive search firm to find a new CEO. After several months, the parent to Applebee’s and IHOP found its new chief executive.
See which brands named new people to the highest position in 2020, from Potbelly to the National Restaurant Association to Focus Brands, as well as which brands lost their chief executives.
