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Denny’s names Pankaj Patra as chief digital and technology officerDenny’s names Pankaj Patra as chief digital and technology officer

New position will support diner brand and Keke’s in IT

Ron Ruggless, Senior Editor

October 13, 2023

1 Min Read
Denny's storefront
Denny's Corp. names Pankaj Patra as chief digital and technology officer.Denny's Corp.

Denny’s Corp. has named Pankaj Patra to the new position of chief digital and technology officer, the company said Friday.

The Spartanburg, S.C.-based owner of the diner and Keke’s Breakfast Café brands said Patra will identify new technology solutions for its divisions and will start the new role Oct. 30.

Michael Furlow, Denny’s executive vice president and chief information officer, will remain on staff through the end of the year to support the transition, the company said.

“Our restaurant teams and our guests rely on technology to enable a seamless experience, which makes the work that our IT team does absolutely critical,” said Kelli Valade, Denny’s CEO, in a statement.

“We are excited to add Pankaj to the team to help us build on the solid foundation already in place, while leading us in identifying new, relevant and innovative solutions to serve our guests, employees and franchisees in the future,” Valade added.

Prior to Denny’s, Patra served as chief information officer at Dallas-based Brinker International Inc., parent to the Chili’s Grill & Bar brand, where he oversaw information technology and data security for the company and its restaurant brands.

“Denny’s is an iconic restaurant company that understands and values the connection between great people and smart technology,” Patra said. “I am looking forward to working collaboratively across the company to identify opportunities for improvement and implement exciting, innovative, transformative solutions.”

Related:Denny’s debuts new education program for restaurant teams

Denny’s as of June 28 had 1,591 restaurants, 1,525 of which were franchised and licensed restaurants and 66 of which were company operated. The Keke’s daytime breakfast brand, which it acquired in 2022, had 55 units, 47 of which were franchised.

Contact Ron Ruggless at [email protected]

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About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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