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Guests can earn PanCoins for free pancakes through IHOP’s first loyalty programGuests can earn PanCoins for free pancakes through IHOP’s first loyalty program

It’s not real cryptocurrency, but it has value at the ‘International Bank of Pancakes’

Lisa Jennings, Executive Editor

March 9, 2022

1 Min Read
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Hoping to catch the buzz on cryptocurrency, IHOP on Wednesday unveiled its first loyalty program, offering guests the chance to earn “PanCoins” from the “International Bank of Pancakes” as rewards.

No, it’s not actually cryptocurrency — a fact that will no doubt disappoint those eager to throw dollars at just about any digital assets. But guests can use PanCoins to redeem for food at IHOP, and each $5 spent earns loyalty members one PanCoin.

One PanCoin is worth one real pancake. Three PanCoins can be redeemed for a short stack and loyalty members will find other offers through the IHOP app as the program evolves, the company said. PanCoins can also be traded in the “Stack Market” for coupons for other food, products and experiences.

IHOP_Loyalty_Press_Image.jpegThe loyalty program officially launches in April, but those who sign up for an account at the International Bank of Pancakes between March 9-29 will receive 10 PanCoins, and $0 delivery on all orders via the app or website.

“It’s all about joy,” said Kieran Donahue, IHOP’s chief marketing officer. “We wanted to make it even more rewarding for existing and new guests to enjoy time together, great food, and those moments between bites that bring us so much happiness.”

Loyalty members can either pay at the table using a QR code, or scan a code on their receipt, which also automatically tracks their PanCoins. Rewards are also collected when guests order to-go or delivery using the website or app.

The rewards do not apply at the brand’s fast-casual variant Flip’d or nontraditional sites, Donahue said.

Contact Lisa Jennings at [email protected]

Follow her on Twitter: @livetodineout

Read more about:

IHOP

About the Author

Lisa Jennings

Executive Editor, Nation's Restaurant News and Restaurant Hospitality

Lisa Jennings is executive editor of Nation’s Restaurant News and Restaurant Hospitality. She joined the NRN staff as West Coast editor in 2004 as a veteran journalist. Before joining NRN, she spent 11 years at The Commercial Appeal, the daily newspaper in Memphis, Tenn., most recently as editor of the Food and Health & Wellness sections. Prior experience includes staff reporting for the Washington Business Journal and United Press International.

Lisa’s areas of expertise include coverage of both large public restaurant chains and small independents, the regulatory and legal landscapes impacting the industry overall, as well as helping operators find solutions to run their business better.

Lisa Jennings’ experience:

Executive editor, NRN (March 2020 to present)

Executive editor, Restaurant Hospitality (January 2018 to present)

Senior editor, NRN (September 2004 to March 2020)

Reporter/editor, The Commercial Appeal (1990-2001)

Reporter, Washington Business Journal (1985-1987)

Contact Lisa Jennings at:

[email protected]

@livetodineout

https://www.linkedin.com/in/lisa-jennings-83202510/

 

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