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Breakfast at Potbelly? About 20% of units now offer itBreakfast at Potbelly? About 20% of units now offer it

Fast-casual sandwich brand says about a fifth of its 443 restaurants offer the menu option

Ron Ruggless, Senior Editor

January 3, 2022

2 Min Read
Potbelly Breakfast
About 20% of Potbelly Corp.'s 443 units now offer a breakfast menu option, a representative said Monday.Ron Ruggless

Potbelly Corp., which has put light emphasis on the morning-meal menu, says about 20% of its sandwich shops now offer a breakfast menu, representatives say.

The Chicago-based fast-casual sandwich brand said some locations have offered breakfast consistently, but more locations appear to be promoting it.

“Breakfast is not a new offering for Potbelly," said CEO Bob Wright through a representative on Thursday.. "At Potbelly, we have always had about 20% of our shops offer breakfast items to customers –– these options are available on a shop-by-shop basis.”

Melissa Pumphrey, Potbelly’s director of franchise and brand marketing, via email on Monday after a Dallas restaurant was promoting its three-sandwich lineup, said, “While breakfast isn’t a primary focus for Potbelly, approximately 20% of our shops do include breakfast as part of their menu offerings."

Breakfast sandwich service begins at 7 a.m. CST at that Dallas unit, and crew members said it began in the past few weeks.

However, Wright said in a November earnings call that “lunch and dinner is where we win.”

 “It's difficult to see breakfast being in our future anytime in the near future,” he added. “It can be a big distraction. It can be terribly unprofitable if you don't have the right volumes.”

Wright said the company was looking toward digital sales in other dayparts and a post-pandemic return to catering to help increase sales.

For the third quarter ended Sept. 26, Potbelly narrowed its loss to $2.9 million, or 10 cents a share, from a loss of $13.4 million, or 56 cents a share, in the prior-year period. Revenues in the third quarter rose to $101.7 million from $72.7 million in the same period last year.

As of Sept. 26, Potbelly had 443 restaurants, with 397 corporate-owned and 46 franchised.

Update Jan. 7, 2021: This story has been edited to include comments from Bob Wright, Potbelly CEO.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

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Potbelly Corp.

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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