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IHOP readies long-planned fast-casual Flip’d for NYC debutIHOP readies long-planned fast-casual Flip’d for NYC debut

First location will open in summer with units considered for Kansas and Ohio

Ron Ruggless, Senior Editor

May 20, 2021

2 Min Read
IHOP Dine Brands Flip'd New York City
Flip'd by IHOP, a new fast-casual concept, is expected to open this summer in New York City.IHOP

IHOP plans to open its long-planned fast-casual Flip’d concept in New York City in the summer with three additional sites considered for Kansas and Ohio, the parent Dine Brands Global Inc. said Thursday.

“Since we originally announced Flip’d in 2019, a lot has changed. We wanted to ensure that we were evolving the concept to meet our guests’ needs,” said Jay Johns, IHOP president, in a statement.

Glendale, Calif.-based Dine Brands a year and a half ago said Flip’d by IHOP was scheduled to open Atlanta in April 2020, but the COVID-19 pandemic was declared in March.

The company said IHOP will now be piloting the Flip’d concept in three different areas including larger metropolitan areas, suburban areas and non-traditional venues. Original plans focused primarily on large metropolitan cities. Besides New York City, the company said additional locations were being explored in Lawrence, Kan., and Columbus and Dublin in Ohio.

“While we know there is a pent-up demand for a return to dining in restaurants, we anticipate that our delivery and takeout business is here to stay as consumer needs continue to shift and they seek out different ways to experience IHOP favorites,” Johns said.

“With Flip’d,” he said, “we can provide that on-the-go fast-casual experience, making now the perfect time to bring this concept into the world.”

Related:Off-premise sales remain strong at IHOP and Applebee’s as dining rooms reopen

Flip’d will offer breakfast, lunch and dinner. Original plans called for units at a little over 2,000 square feet, or about half the size of a traditional IHOP restaurants.

“Even though the footprints of these initial Flip’d locations will vary during this pilot phase,” Johns said, “what will remain consistent is our emphasis on quality, speed, to-go and delivery, all with the crave-worthy food that has been a hallmark of the IHOP brand for more than six decades.”

Flip’d’s menu will be offered all day and borrow inspiration from iconic IHOP favorites, the company said. It will feature reimagined breakfast classics like pancake bowls and egg sandwiches as well as more afternoon-evening-oriented options including burritos, steakburgers, salads and chicken sandwiches.

Customers will order from a digital kiosk or directly at the counter as well as online. Flip’d will have a designated to-go area and offer delivery.

Flip’d by IHOP is among IHOP’s 2021 development plans, which besides traditional units include non-traditional and smaller-format locations.

International House of Pancakes LLC, founded in 1948, has more than 1,600 restaurants in the United States and more than 100 units abroad.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

Read more about:

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About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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