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McDonald’s veteran Debbie Roberts joins Panera Bread as chief operations officerMcDonald’s veteran Debbie Roberts joins Panera Bread as chief operations officer

She is the latest in numerous recent executive appointments at the fast-casual chain

Bret Thorn, Senior Food Editor

September 8, 2020

1 Min Read
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Debbie Roberts is Panera Bread’s new chief operations officer, the St. Louis-based fast-casual chain said Tuesday.

She replaces Karen Kelley, who left the company earlier this year.

Roberts previously spent many years at McDonald’s, most recently as president of the quick-service chain’s East Zone, overseeing 7,000 restaurants in 11 regions.

“Joining an iconic brand like Panera is incredibly exciting,” Roberts said in the release announcing her appointment. “I look forward to building on the team's accomplishments and helping to simplify and innovate our operations as we navigate this unique time in our industry.”

Debbie_Roberts.jpgPanera CEO Niren Chaudhary praised Roberts for her performance record and her years of experience.

“We are thrilled to welcome Debbie to Panera and looking forward to her bringing her strong record of cross-functional partnership, results-driven engagement, and especially, her focus on people as the core of operational excellence,” Chaudhary said. “As the brand continues to grow and transform, Debbie’s experience will bring fresh perspective and unparalleled industry experience to our executive team.”

Roberts’ hiring is the latest in a string of executive appointments over the past year, including Eduardo Luz as chief concept officer, Claes Petersson as chief food innovation officer, Kathy-Jo Payette as chief people officer, Roland Ornelas as senior vice president and chief procurement officer, David Gaidos as chief food safety & quality officer, Gregg Waterman as chief manufacturing & supply chain officer and George Hanson as senior vice president and chief digital officer.

There are more than 2,100 Panera Bread locations nationwide, with sales of nearly $6 billion in 2019, according to NRN’s Top 200.

Contact Bret Thorn at [email protected] 

Follow him on Twitter: @foodwriterdiary

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About the Author

Bret Thorn

Senior Food Editor, Nation's Restaurant News

Senior Food & Beverage Editor

Bret Thorn is senior food & beverage editor for Nation’s Restaurant News and Restaurant Hospitality for Informa’s Restaurants and Food Group, with responsibility for spotting and reporting on food and beverage trends across the country for both publications as well as guiding overall F&B coverage. 

He is the host of a podcast, In the Kitchen with Bret Thorn, which features interviews with chefs, food & beverage authorities and other experts in foodservice operations.

From 2005 to 2008 he also wrote the Kitchen Dish column for The New York Sun, covering restaurant openings and chefs’ career moves in New York City.

He joined Nation’s Restaurant News in 1999 after spending about five years in Thailand, where he wrote articles about business, banking and finance as well as restaurant reviews and food columns for Manager magazine and Asia Times newspaper. He joined Restaurant Hospitality’s staff in 2016 while retaining his position at NRN. 

A magna cum laude graduate of Tufts University in Medford, Mass., with a bachelor’s degree in history, and a member of Phi Beta Kappa, Thorn also studied traditional French cooking at Le Cordon Bleu Ecole de Cuisine in Paris. He spent his junior year of college in China, studying Chinese language, history and culture for a semester each at Nanjing University and Beijing University. While in Beijing, he also worked for ABC News during the protests and ultimate crackdown in and around Tiananmen Square in 1989.

Thorn’s monthly column in Nation’s Restaurant News won the 2006 Jesse H. Neal National Business Journalism Award for best staff-written editorial or opinion column.

He served as president of the International Foodservice Editorial Council, or IFEC, in 2005.

Thorn wrote the entry on comfort food in the Oxford Encyclopedia of Food and Drink in America, 2nd edition, published in 2012. He also wrote a history of plated desserts for the Oxford Companion to Sugar and Sweets, published in 2015.

He was inducted into the Disciples d’Escoffier in 2014.

A Colorado native originally from Denver, Thorn lives in Brooklyn, N.Y.

Bret Thorn’s areas of expertise include food and beverage trends in restaurants, French cuisine, the cuisines of Asia in general and Thailand in particular, restaurant operations and service trends. 

Bret Thorn’s Experience: 

Nation’s Restaurant News, food & beverage editor, 1999-Present
New York Sun, columnist, 2005-2008 
Asia Times, sub editor, 1995-1997
Manager magazine, senior editor and restaurant critic, 1992-1997
ABC News, runner, May-July, 1989

Education:
Tufts University, BA in history, 1990
Peking University, studied Chinese language, spring, 1989
Nanjing University, studied Chinese language and culture, fall, 1988 
Le Cordon Bleu Ecole de Cuisine, Cértificat Elémentaire, 1986

Email: [email protected]

Social Media:
LinkedIn: https://www.linkedin.com/in/bret-thorn-468b663/
Facebook: https://www.facebook.com/bret.thorn.52
Twitter: @foodwriterdiary
Instagram: @foodwriterdiary

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