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Fast-casual brand expands number of planned drive-thrus to as many as 10 through 2022
Shake Shack Inc. is set to open its first drive-thru unit, the first of as many as 10 planned, and is testing a tipping option at two restaurants as the brand evolves, executives said Thursday.
Randy Garutti, CEO of the New York City-based fast-casual brand, said the changes are coming as Shake Shack evolves well into the second year of the COVID-19 pandemic.
“Construction is coming together for our first few drive-thrus located across suburban locations in Kansas City, Minneapolis, Orlando and Detroit,” Garutti said in a third-quarter earnings call. “These are drive-thru heavy markets where we can optimize our learnings, adapt, pivot and add to the dialogue of this evolving new format for us.” The company has been discussing drive-thrus p...
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