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Shake Shack promotes Diane Neville to chief people officerShake Shack promotes Diane Neville to chief people officer

The human resources veteran joined the fast-casual burger chain in 2019

Bret Thorn, Senior Food Editor

May 5, 2021

1 Min Read
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Shake Shack has promoted Diane Neville to chief people officer, the fast-casual burger chain said Wednesday. She joined the New York City-based company in 2019 as senior vice president of people resources.

In a statement announcing her promotion, the chain said Neville has had a “tremendous impact” since joining the company, including hiring strong leaders and spearheading diversity, equity and inclusion initiatives “to ensure Shake Shack is a welcoming and inclusive workplace.”

Diane-Neville-Shake-Shack.jpgBefore joining Shake Shack, Neville was chief people officer of The Piada Group, and before that she was director of human resources, compliance and employee relations at P.F. Chang’s China Bistro and Pei Wei Asian Diner.

She also has had human resources roles at Grimaldi’s Coal Brick Oven Pizzeria, McKesson Corporation, Fender Musical Instruments and AON Hewitt. She has a bachelor of sciences degree in business administration from Providence College in Providence, R.I.

Neville’s promotion comes a week after Shake Shack announced goals to have half of its leadership be people of color and for gender parity in leadership roles by 2025.

There are 310 Shake Shack locations worldwide.

Contact Bret Thorn at [email protected] 

Follow him on Twitter: @foodwriterdiary

Related:Shake Shack sets goal of gender parity and more people of color in leadership by 2025

 

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About the Author

Bret Thorn

Senior Food Editor, Nation's Restaurant News

Senior Food & Beverage Editor

Bret Thorn is senior food & beverage editor for Nation’s Restaurant News and Restaurant Hospitality for Informa’s Restaurants and Food Group, with responsibility for spotting and reporting on food and beverage trends across the country for both publications as well as guiding overall F&B coverage. 

He is the host of a podcast, In the Kitchen with Bret Thorn, which features interviews with chefs, food & beverage authorities and other experts in foodservice operations.

From 2005 to 2008 he also wrote the Kitchen Dish column for The New York Sun, covering restaurant openings and chefs’ career moves in New York City.

He joined Nation’s Restaurant News in 1999 after spending about five years in Thailand, where he wrote articles about business, banking and finance as well as restaurant reviews and food columns for Manager magazine and Asia Times newspaper. He joined Restaurant Hospitality’s staff in 2016 while retaining his position at NRN. 

A magna cum laude graduate of Tufts University in Medford, Mass., with a bachelor’s degree in history, and a member of Phi Beta Kappa, Thorn also studied traditional French cooking at Le Cordon Bleu Ecole de Cuisine in Paris. He spent his junior year of college in China, studying Chinese language, history and culture for a semester each at Nanjing University and Beijing University. While in Beijing, he also worked for ABC News during the protests and ultimate crackdown in and around Tiananmen Square in 1989.

Thorn’s monthly column in Nation’s Restaurant News won the 2006 Jesse H. Neal National Business Journalism Award for best staff-written editorial or opinion column.

He served as president of the International Foodservice Editorial Council, or IFEC, in 2005.

Thorn wrote the entry on comfort food in the Oxford Encyclopedia of Food and Drink in America, 2nd edition, published in 2012. He also wrote a history of plated desserts for the Oxford Companion to Sugar and Sweets, published in 2015.

He was inducted into the Disciples d’Escoffier in 2014.

A Colorado native originally from Denver, Thorn lives in Brooklyn, N.Y.

Bret Thorn’s areas of expertise include food and beverage trends in restaurants, French cuisine, the cuisines of Asia in general and Thailand in particular, restaurant operations and service trends. 

Bret Thorn’s Experience: 

Nation’s Restaurant News, food & beverage editor, 1999-Present
New York Sun, columnist, 2005-2008 
Asia Times, sub editor, 1995-1997
Manager magazine, senior editor and restaurant critic, 1992-1997
ABC News, runner, May-July, 1989

Education:
Tufts University, BA in history, 1990
Peking University, studied Chinese language, spring, 1989
Nanjing University, studied Chinese language and culture, fall, 1988 
Le Cordon Bleu Ecole de Cuisine, Cértificat Elémentaire, 1986

Email: [email protected]

Social Media:
LinkedIn: https://www.linkedin.com/in/bret-thorn-468b663/
Facebook: https://www.facebook.com/bret.thorn.52
Twitter: @foodwriterdiary
Instagram: @foodwriterdiary

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