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Shake Shack to introduce more 'buzzworthy' foods like Hot Chick’n Bites to reverse declining visitsShake Shack to introduce more 'buzzworthy' foods like Hot Chick’n Bites to reverse declining visits

Fast casual burger chain will focus on plant-based foods, cold beverages and core menu innovation; Grubhub delivery woes continue as same-store sales decline 3.6%

Nancy Luna, Senior editor, Nation's Restaurant News

February 25, 2020

5 Min Read
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To reverse declining guest traffic, Shake Shack plans to add more buzzworthy items to its menu this year, including Hot Chick’n Bites and innovative plant-based foods.

The New York City-based fast-casual chain, which is growing at a rapid pace, also plans to expand its line of cold beverages and is testing a smaller shake size.

“We’ll be ramping up menu innovation with a variety of buzzworthy LTOs, innovating around our core menu and expanding into new categories,” CEO Randy Garutti told investors during the chain's Monday afternoon conference call.

Shake Shack reported a 3.6% drop in same store sales for the quarter, ending a four-quarter streak of positive growth for the chain. For the same period last year, same-store sales increased 2.3...

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About the Author

Nancy Luna

Senior editor, Nation's Restaurant News

Nancy Luna is a senior editor at Nation's Restaurant News and a contributing editor at Supermarket News. She covers the industry's largest and most talked about fast-food brands including McDonald's, Starbucks, Chipotle Mexican Grill, Taco Bell, Pizza Hut, KFC and Subway. She is an award-winning journalist with more than 25 years reporting experience. As a veteran business reporter based in Southern California, Nancy has covered some of the country's most beloved food and retail brands including In-N-Out, Taco Bell, Trader Joe's, Aldi, Whole Foods Market, Target and Costco. Luna is a graduate of Cal State Fullerton. When she's not digging for news on her beat, you can find Nancy regaling her fans about her latest dining adventures on her Fast Food Maven social media channels. Contact [email protected]  or follow her on Twitter at https://twitter.com/fastfoodmaven

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