Sponsored By

Shake Shack to open its first drive-thru in Maple Grove, Minn., Dec. 6 as part of further expansion into suburbsShake Shack to open its first drive-thru in Maple Grove, Minn., Dec. 6 as part of further expansion into suburbs

The chain plans to open more than half of its units in suburbs in 2022

Bret Thorn, Senior Food Editor

November 30, 2021

2 Min Read
Nation's Restaurant News logo in a gray background | Nation's Restaurant News

Fast-casual burger chain Shake Shack has announced it will open its first drive-thru location in Maple Grove, Minn., on Mon. December 6 at 11 a.m. It will be located at the Shoppes at Arbor Lakes lifestyle center.

The new drive-thru unit will feature a separate kitchen dedicated to drive-thru orders, an outdoor digital menu board, a two-lane ordering system and a separate pick-up window. Customers also will be able to order ahead for pickup online or via the chain’s app. The restaurant will be open from 11 a.m. until 10 p.m. seven days a week.

Founded in New York City in 2004, Shake Shack saw success in urban centers with high foot-traffic until the onset of the pandemic, when office workers in the central business districts where the chain operates stayed home, depriving the restaurants of many of their customers. Since then, the 350-unit chain has sought to operate in more suburban areas. It also has ramped up delivery, integrating third-party delivery services and upgrading its app to allow for ordering for delivery as well as pick-up.

“We are so incredibly excited to open our first ever drive-thru in Maple Grove,” Shake Shack chief development officer Andrew McCaughan said in a press release announcing the opening. “I’m so proud of all the teams at Shake Shack that worked tirelessly to bring this new experience for our company and guests to life. We look forward to bringing this new Shack format to our guests, pairing our classic community gathering experience with the ability to enjoy our premium menu conveniently within the comfort of their own cars.”

CEO Randy Garutti said the drive-thru unit was “a huge step forward” for the chain.

“We’ve been envisioning drive-thru for some time now and have been working diligently to make the experience uniquely Shake Shack. We’re bringing our guests an even greater quality, craft, care and experience while adding a new level of convenience,” he said. “We’ll be learning a lot from this location and will continue to optimize and adapt as we roll out more of these formats next year.”

The chain said it planned to open 45-50 new restaurants in 2022, of which up to 10 will be drive-thrus and more than half will be in suburban markets.

Shake Shack opened a restaurant with one drive-up window in the Chicago suburbs earlier this year and is also experimenting with other formats, including two that acept tips.

Contact Bret Thorn at [email protected] 

Follow him on Twitter: @foodwriterdiary

Read more about:

Shake Shack

About the Author

Bret Thorn

Senior Food Editor, Nation's Restaurant News

Senior Food & Beverage Editor

Bret Thorn is senior food & beverage editor for Nation’s Restaurant News and Restaurant Hospitality for Informa’s Restaurants and Food Group, with responsibility for spotting and reporting on food and beverage trends across the country for both publications as well as guiding overall F&B coverage. 

He is the host of a podcast, In the Kitchen with Bret Thorn, which features interviews with chefs, food & beverage authorities and other experts in foodservice operations.

From 2005 to 2008 he also wrote the Kitchen Dish column for The New York Sun, covering restaurant openings and chefs’ career moves in New York City.

He joined Nation’s Restaurant News in 1999 after spending about five years in Thailand, where he wrote articles about business, banking and finance as well as restaurant reviews and food columns for Manager magazine and Asia Times newspaper. He joined Restaurant Hospitality’s staff in 2016 while retaining his position at NRN. 

A magna cum laude graduate of Tufts University in Medford, Mass., with a bachelor’s degree in history, and a member of Phi Beta Kappa, Thorn also studied traditional French cooking at Le Cordon Bleu Ecole de Cuisine in Paris. He spent his junior year of college in China, studying Chinese language, history and culture for a semester each at Nanjing University and Beijing University. While in Beijing, he also worked for ABC News during the protests and ultimate crackdown in and around Tiananmen Square in 1989.

Thorn’s monthly column in Nation’s Restaurant News won the 2006 Jesse H. Neal National Business Journalism Award for best staff-written editorial or opinion column.

He served as president of the International Foodservice Editorial Council, or IFEC, in 2005.

Thorn wrote the entry on comfort food in the Oxford Encyclopedia of Food and Drink in America, 2nd edition, published in 2012. He also wrote a history of plated desserts for the Oxford Companion to Sugar and Sweets, published in 2015.

He was inducted into the Disciples d’Escoffier in 2014.

A Colorado native originally from Denver, Thorn lives in Brooklyn, N.Y.

Bret Thorn’s areas of expertise include food and beverage trends in restaurants, French cuisine, the cuisines of Asia in general and Thailand in particular, restaurant operations and service trends. 

Bret Thorn’s Experience: 

Nation’s Restaurant News, food & beverage editor, 1999-Present
New York Sun, columnist, 2005-2008 
Asia Times, sub editor, 1995-1997
Manager magazine, senior editor and restaurant critic, 1992-1997
ABC News, runner, May-July, 1989

Education:
Tufts University, BA in history, 1990
Peking University, studied Chinese language, spring, 1989
Nanjing University, studied Chinese language and culture, fall, 1988 
Le Cordon Bleu Ecole de Cuisine, Cértificat Elémentaire, 1986

Email: [email protected]

Social Media:
LinkedIn: https://www.linkedin.com/in/bret-thorn-468b663/
Facebook: https://www.facebook.com/bret.thorn.52
Twitter: @foodwriterdiary
Instagram: @foodwriterdiary

Subscribe Nation's Restaurant News Newsletters
Get the latest breaking news in the industry, analysis, research, recipes, consumer trends, the latest products and more.