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Shake Shack to raise prices by 3%-3.5% in MarchShake Shack to raise prices by 3%-3.5% in March

Company executives see further price increases might be made later in the year

Bret Thorn, Senior Food Editor

February 18, 2022

3 Min Read
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Shake Shack plans to raise its prices by 3%-3.5% in March, following a similar price increase in October 2021, the fast-casual chain’s CEO, Randy Garutti, said in an earnings call on Thursday.

“The environment of commodity and labor wage inflation is still taking material impact on our restaurant margins. We expect this dynamic for the foreseeable future,” Garutti said, adding that he would continue to keep an eye on costs and possibly take another price increase later this year.

Shake Shack chief financial officer Katherine Fogerty said she expected mid-to-high single-digit inflation for most of the chain’s non-protein costs, except for paper and packaging, for which she expected double-digit inflation.

She said the biggest part of the chain’s basket was its beef, “where we expect continued inflation and are subject to weekly and monthly moving prices.”

For the 4th quarter of 2021, ended Dec. 29, operating profit was 16.4%, the company reported.

Garutti said the chain would also be raising its price premiums on orders via 3rd-party delivery to 15%, from a previous 10%, compared to in-restaurant prices.

“This gives us the opportunity for better profitability on those channels and even more reasons to drive people to our own digital channels for the best value,” Garutti said.

He said the chain historically has increased prices by around 2% a year, “and that’s given us a strong value proposition for our premium products.”

The earnings report affirmed the preliminary results that New York City-based Shake Shack released in January, with same-store sales surpassing the pre-COVID levels of 2019.

Comp sales were up by 2.2% in the fourth quarter compared to the fourth quarter of 2019.

In the third quarter they were down by 7.3%.

Same-store sales were up by 20.8% compared to the fourth quarter of 2020. For the fiscal year, they were up by 24.2%.

Total revenue for the quarter was up 42.5%  to $203.3 million on sales of 314.3 million. For the year it was up 47.6% to $739.9 million on record sales of $1.1 billion.

Garutti said that, after a strong performance in the 4th quarter of 2021, 2022 started out considerably rockier with the surge in cases of the omicron variant of the novel coronavirus affecting restaurants’ operations and sales.

“We started this year with much more volatility on the business due to omicron,” he said. “The first quarter typically experiences a seasonal decline in sales versus the fourth quarter, but in January a sharp increase of COVID cases limited our ability to staff and keep all of our restaurants fully open. Additionally, we saw many of the drivers of our business, such as office returns, events, travel, tourism and the general gathering of people that contributes to Shake Shack's best results, turned downward. [The] combination of lower-than-average sales per hour, reduced operating hours and outright closures due to COVID resulted in materially lower sales versus our seasonal expectations. We expect these trends may continue to impact sales in our company-owned shacks in our licensed business through the first quarter.”

However, he said results have been improving in February as rates of omicron variant infections have plummeted, with month-to-date same-store sales up by approximately 13% as of Feb. 15 compared to that period last year.

“We're bullish on what spring and our recovery can look like later this year,” he said.

The chain’s outlook for the quarter is total revenue of between $196 million and $201.4 million, and same-store sales increases in the high single digits to low double digits with restaurant-level operating profit margins of between 11% and 14%.

The chain opened 13 company-operated restaurants in the fourth quarter, including its first drive-thru locations. For the year it opened 36 company-owned and 26 licensed restaurants, closing out the year with a total of 369 restaurants, of which 218 are company owned domestic units and 151 are licensed outside the United States. That’s up from 311 locations — 183 company-owned and 128 licensed — in the previous year.

Contact Bret Thorn at [email protected] 

Follow him on Twitter: @foodwriterdiary

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About the Author

Bret Thorn

Senior Food Editor, Nation's Restaurant News

Senior Food & Beverage Editor

Bret Thorn is senior food & beverage editor for Nation’s Restaurant News and Restaurant Hospitality for Informa’s Restaurants and Food Group, with responsibility for spotting and reporting on food and beverage trends across the country for both publications as well as guiding overall F&B coverage. 

He is the host of a podcast, In the Kitchen with Bret Thorn, which features interviews with chefs, food & beverage authorities and other experts in foodservice operations.

From 2005 to 2008 he also wrote the Kitchen Dish column for The New York Sun, covering restaurant openings and chefs’ career moves in New York City.

He joined Nation’s Restaurant News in 1999 after spending about five years in Thailand, where he wrote articles about business, banking and finance as well as restaurant reviews and food columns for Manager magazine and Asia Times newspaper. He joined Restaurant Hospitality’s staff in 2016 while retaining his position at NRN. 

A magna cum laude graduate of Tufts University in Medford, Mass., with a bachelor’s degree in history, and a member of Phi Beta Kappa, Thorn also studied traditional French cooking at Le Cordon Bleu Ecole de Cuisine in Paris. He spent his junior year of college in China, studying Chinese language, history and culture for a semester each at Nanjing University and Beijing University. While in Beijing, he also worked for ABC News during the protests and ultimate crackdown in and around Tiananmen Square in 1989.

Thorn’s monthly column in Nation’s Restaurant News won the 2006 Jesse H. Neal National Business Journalism Award for best staff-written editorial or opinion column.

He served as president of the International Foodservice Editorial Council, or IFEC, in 2005.

Thorn wrote the entry on comfort food in the Oxford Encyclopedia of Food and Drink in America, 2nd edition, published in 2012. He also wrote a history of plated desserts for the Oxford Companion to Sugar and Sweets, published in 2015.

He was inducted into the Disciples d’Escoffier in 2014.

A Colorado native originally from Denver, Thorn lives in Brooklyn, N.Y.

Bret Thorn’s areas of expertise include food and beverage trends in restaurants, French cuisine, the cuisines of Asia in general and Thailand in particular, restaurant operations and service trends. 

Bret Thorn’s Experience: 

Nation’s Restaurant News, food & beverage editor, 1999-Present
New York Sun, columnist, 2005-2008 
Asia Times, sub editor, 1995-1997
Manager magazine, senior editor and restaurant critic, 1992-1997
ABC News, runner, May-July, 1989

Education:
Tufts University, BA in history, 1990
Peking University, studied Chinese language, spring, 1989
Nanjing University, studied Chinese language and culture, fall, 1988 
Le Cordon Bleu Ecole de Cuisine, Cértificat Elémentaire, 1986

Email: [email protected]

Social Media:
LinkedIn: https://www.linkedin.com/in/bret-thorn-468b663/
Facebook: https://www.facebook.com/bret.thorn.52
Twitter: @foodwriterdiary
Instagram: @foodwriterdiary

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