The pros and cons of going cashlessThe pros and cons of going cashless

Restaurants and their patrons have always had a complicated relationship with currency. Historically, diners at fine-dining restaurants had an account — and would never see a bill at the table. And even today, the bill is often hidden away in a folder and whisked away by waitstaff. 

For the middle class and lower-income class and the establishments that cater to them, cash has always been king. Today, as credit card use has increased, some establishments wear their “cash only” policy like a badge of honor. Others have taken the credit or app-only approach and inadvertently started a class war. 

Segments of the industry that see the benefits of a cashless workplace are also asking themselves: Does a restaurant have a responsibility to ensur...