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What it’s like to be Carvel’s first-ever restaurant partnerWhat it’s like to be Carvel’s first-ever restaurant partner

Berg Hospitality Group’s Buttermilk Baby opened in Houston in September as the first restaurant to partner officially with and serve Carvel ice cream

Joanna Fantozzi, Senior Editor

October 1, 2024

2 Min Read
Buttermilk Baby
The interior of Buttermilk Baby is designed to look like a retro soda fountain.Kirsten Gilliam

Joanna Fantozzi

For the past 90 years, GoTo Foods brand Carvel — the inventor of soft-serve ice cream — has never officially partnered with an outside restaurant -- until now, that is. Carvel announced its partnership with Berg Hospitality Group’s latest concept, Buttermilk Baby, which opened in Houston, Texas in early September as an homage to the vintage soda fountain.

This brightly colored fast-casual establishment serves its eponymous buttermilk biscuits, chicken sandwiches and burgers on the savory side of the menu. On the dessert side, Buttermilk Baby offers 10 flavors of soft serve, Carvel’s iconic Flying Saucer ice cream sandwiches, and ice cream cakes like Fudgie the Whale, while bringing the Carvel brand to Houston for the first time.

“I have a business partner in Houston whose wife was from Long Island, and she introduced me to Carvel,” Ben Berg, founder of Berg Hospitality, said. “I was thinking we should bring Carvel to Houston, but I don't want to run an ice cream store.… I was thinking we could work this out and somehow convince them to partner with the Buttermilk Baby concept to bring Texas the best soft serve in the world.…When we met with [then known as] Focus Brands, they were surprisingly open to it.”

Carvel Soft Serve.jpgBerg said that once they were able to agree on a partnership, Berg Hospitality had to learn Carvel’s recipes to make sure its ice cream product was up to Carvel’s standards. While the Buttermilk Baby menu can and does offer almost any core Carvel product, it also offers remixes of products, like the boozy milkshakes on the menu made with Carvel’s ice cream, as well as a cinnamon roll biscuit concoction topped with Carvel ice cream. While the boozy milkshakes in particular might not sound in line with Carvel’s family-centric brand, Berg said the brand was open to creativity.

Related:Berg Hospitality grows in Texas, plans Buttermilk Baby with Carvel

“They gave us so much freedom,” Berg said. “The biggest concern was that, god forbid, a child, gets a boozy shake. But by installing separate machines and a completely different cup, you get all these steps in place with us to make sure that it's totally safe.”

Moving forward, Berg said, his company will continue to work with Carvel on creating Texas and Buttermilk Baby-exclusive concoctions, including maybe an ice cream cake mold in the shape of Texas.

“The locals are blown away— I mean, nobody's had such a creamy soft serve like this before,” he said. “It’s real ice cream, when most soft-serves can’t even call themselves ice cream.”

Contact Joanna at [email protected]

Related:GoTo Foods’ Carvel celebrates 90th birthday with updated stores and LTOs

About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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