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With Stuffed Tortelloni, Noodles & Company finally responded to its customers’ No. 1 requestWith Stuffed Tortelloni, Noodles & Company finally responded to its customers’ No. 1 request

The fast-casual restaurant chain will receive its MenuMasters Award this month in Chicago

Bret Thorn, Senior Food Editor

May 13, 2022

2 Min Read
First Watch braised short rib omelet
First Watch braised short rib omeletFirst Watch

Noodles & Company has for years been beefing up its better-for-you offerings, starting in May 2018 with zucchini noodles, or “zoodles,” followed by cauliflower noodles, made with wheat cut with cauliflower, in 2019. CEO Dave Boennighausen has credited both for the fast-casual chain’s financial turnaround. 

But the chain’s signature mac ’n’ cheese dishes remain the chain’s biggest sellers, so it made sense that last year it doubled down on indulgent dishes and finally responded to its customers’ No. 1 request: stuffed pasta.

The result is three different varieties of large cheese-stuffed pasta pillows:

3-Cheese Tortelloni Rosa: Tortelloni pasta filled with a blend of ricotta, mozzarella and Parmesan cheeses with onions and garlic, served in spicy tomato cream sauce with mushrooms, Roma tomatoes, spinach and Parmesan cheese.

3-Cheese Tortelloni Pesto: The same stuffed tortelloni in basil pesto cream sauce with garlic, mushrooms, tomato and Parmesan cheese.  

Roasted Garlic Cream Tortelloni: Cheese-filled tortelloni in light roasted garlic and onion cream sauce with zucchini, mushrooms and spinach, finished with MontAmoré cheese and parsley.

Boennighausen said that in test the pastas out-performed all other tests in his 17 years at the company, and once they were rolled out systemwide they resulted in a boost in same-store sales.

“We did some research with an outside firm,” Nick Graff, Noodles’ senior vice president of culinary, told NRN in a podcast at the end of last year. “We really wanted something that was unique — not just a ravioli, not a tortellini — so we went with something big. They look beautiful in the bowl and they hold on to sauce so nicely.”

Graff said it became the company’s most successful rollout in terms of guest appeal, not only bringing in lapsed customers, but also people who had never visited a Noodles & Company before.

“Sometimes you get lucky, and sometimes the research tells you what to do and it works out,” he said.

Contact Bret Thorn at [email protected]

Follow him on Twitter: @foodwriterdiary

About the Author

Bret Thorn

Senior Food Editor, Nation's Restaurant News

Senior Food & Beverage Editor

Bret Thorn is senior food & beverage editor for Nation’s Restaurant News and Restaurant Hospitality for Informa’s Restaurants and Food Group, with responsibility for spotting and reporting on food and beverage trends across the country for both publications as well as guiding overall F&B coverage. 

He is the host of a podcast, In the Kitchen with Bret Thorn, which features interviews with chefs, food & beverage authorities and other experts in foodservice operations.

From 2005 to 2008 he also wrote the Kitchen Dish column for The New York Sun, covering restaurant openings and chefs’ career moves in New York City.

He joined Nation’s Restaurant News in 1999 after spending about five years in Thailand, where he wrote articles about business, banking and finance as well as restaurant reviews and food columns for Manager magazine and Asia Times newspaper. He joined Restaurant Hospitality’s staff in 2016 while retaining his position at NRN. 

A magna cum laude graduate of Tufts University in Medford, Mass., with a bachelor’s degree in history, and a member of Phi Beta Kappa, Thorn also studied traditional French cooking at Le Cordon Bleu Ecole de Cuisine in Paris. He spent his junior year of college in China, studying Chinese language, history and culture for a semester each at Nanjing University and Beijing University. While in Beijing, he also worked for ABC News during the protests and ultimate crackdown in and around Tiananmen Square in 1989.

Thorn’s monthly column in Nation’s Restaurant News won the 2006 Jesse H. Neal National Business Journalism Award for best staff-written editorial or opinion column.

He served as president of the International Foodservice Editorial Council, or IFEC, in 2005.

Thorn wrote the entry on comfort food in the Oxford Encyclopedia of Food and Drink in America, 2nd edition, published in 2012. He also wrote a history of plated desserts for the Oxford Companion to Sugar and Sweets, published in 2015.

He was inducted into the Disciples d’Escoffier in 2014.

A Colorado native originally from Denver, Thorn lives in Brooklyn, N.Y.

Bret Thorn’s areas of expertise include food and beverage trends in restaurants, French cuisine, the cuisines of Asia in general and Thailand in particular, restaurant operations and service trends. 

Bret Thorn’s Experience: 

Nation’s Restaurant News, food & beverage editor, 1999-Present
New York Sun, columnist, 2005-2008 
Asia Times, sub editor, 1995-1997
Manager magazine, senior editor and restaurant critic, 1992-1997
ABC News, runner, May-July, 1989

Education:
Tufts University, BA in history, 1990
Peking University, studied Chinese language, spring, 1989
Nanjing University, studied Chinese language and culture, fall, 1988 
Le Cordon Bleu Ecole de Cuisine, Cértificat Elémentaire, 1986

Email: [email protected]

Social Media:
LinkedIn: https://www.linkedin.com/in/bret-thorn-468b663/
Facebook: https://www.facebook.com/bret.thorn.52
Twitter: @foodwriterdiary
Instagram: @foodwriterdiary

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