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Operators move into online retailOperators move into online retail

Fast-casual concepts like Whataburger, Panera Bread and Umami Burger, among others, are making inroads into the online retail space.

Ron Ruggless, Senior Editor

July 22, 2013

6 Min Read
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As consumers venture further into online shopping, an increasing number of restaurant companies are stocking the Internet shelves with their branded retail products.

While figures for online sales by restaurants haven’t grown large enough to merit research firm coverage, total online U.S. retail sales are growing. Sales reached $231 billion in 2012 and are expected to increase 13 percent to $262 billion this year, according to forecasts by Forrester Research Inc. of Cambridge, Mass.

And growth in e-commerce, which now accounts for about 8 percent of total U.S. retail sales, is outpacing brick-and-mortar sales growth, Forrester said in March. By 2017 e-commerce is expected to reach $370 billion, or 10 percent of all U.S. retail sales, fuele...

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About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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