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Tech Tracker: How digital tech is capitalizing on the hot restaurant reservations market
Tock and Google now offer experience reservations; Diibs launches as a platform for bidding on last-minute reservations
Delivery company plans to add non-partner restaurants to its platform, a strategy employed by rivals
Grubhub, which has lost its market share lead to DoorDash, went on the offense during its latest earnings period by issuing a lengthy shareholder letter outlining the brand's aggressive strategies for increasing daily orders and restaurant inventory.
The 10-page letter, released Monday night and signed by CEO Matt Maloney and CFO Adam DeWitt, described multiple challenges the company faces amid fierce competition.
Here’s what restaurants need to know:
Sticky time is down: New diners to the Grubhub app are not sticking around as much as they used to. The company said new third-party rivals entering the $200 billion online and delivery space is a likely reason for the decline.
“We saw that our newer diners, particularly those in our newer mar...
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