SALT LAKE CITY —While Michael Ward, chief executive of Mrs. Fields Famous Brands LLC, spent much of his time earlier this year in bankruptcy court and with other lawyers as the snack company...
The shouted responses from the 80-plus servers, greeters, bartenders, cooks and dishwashers who were sitting in the crowded dining room at 9 o’clock that rainy Saturday morning were both frenzied and unnerving.“Fifty cents.”“Eighty cents.”“Thirty...
DALLAS —Notable employment practices have not spared restaurant companies from the tough economy, but they have helped them better weather it, according to People Report officials. Although...
Text messages, video and audio podcasts, e-mail, social networks, blogs, microblogs, vodcasting, wikis, virtual worlds—technology today offers a vast array of methods to educate the workforce that are more affordable and easy to...
How hospitality employees perceive a manager’s integrity can affect the bottom line, says Tony Simons, an associate professor at Cornell University’s School of Hotel Administration in Ithaca, N.Y. Simons and his colleagues studied 1,944 employees...
GOLDEN Colo. Good Times Burgers & Custard chain based here has stopped accepting applications at its stores. —Looking to deflate a high turnover rate among hourly employees, the 53-unit...
Despite slowdowns in customer traffic, lower tips, and higher prices for food and gas, restaurant workers have not decreased their contributions to company-sponsored employee relief funds, though some chains see more staff requests for financial...
Employee productivity has never been more important than it is now for restaurant operators squeezed by high food and labor costs and tight credit. Besides proper training and efficient scheduling, another way to increase employee...
Ais for Action. Address changes in the marketplace with appropriate activity and adjustments in your marketplace. If you’re standing still, you’re walking backwards. Bis for Basics. Get brilliant at them now while your competitors are...
If MTV opened a juice concept, it would probably be a lot like Dlush Beverage Joint, says founder Jeff Adler, whose title of CEO doesn’t stand for chief executive, but rather chief empowerment officer. Adler’s goal is to empower...
