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Bojangles names former McDonald’s executive Byron Chandler as chief development officer, replacing Jose Costa who is the new chief growth officerBojangles names former McDonald’s executive Byron Chandler as chief development officer, replacing Jose Costa who is the new chief growth officer

The change comes as the quick-service chicken chain prepares for further growth

Bret Thorn, Senior Food Editor

May 24, 2021

2 Min Read
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Bojangles has named Byron Chandler its chief development officer, replacing Jose Costa, who has been given the new title of chief growth officer, the quick-service chicken chain said Monday.

Chandler spent nearly 20 years working for McDonald’s, most recently as the head of its new site acquisition team for the United States. Before that, he spent six years as real estate and construction manager for Yum Brands franchisee BurgerBusters.

While Chandler will focus on real estate acquisition, construction and design, Costa will be in charge of franchising nationally and abroad, the chain based in Charlotte, N.C., said. The new positions will go into effect June 7.

“With recent strategic growth announcements, it’s clear that demand for the Bojangles brand is growing,” Bojangles CEO Jose Armario said in a release announcing the changes. “Byron’s proven track record of leadership in restaurant development will further fuel our pipeline and strengthen our presence in new and existing markets.”

Byron_Chandler_Photo.jpeg“Joining the Bojangles team is a natural fit for me,” Chandler, left, said. “They have great leadership, great employees, great food, a growing iconic brand with a culture of hospitality and authenticity. What’s not to get excited about? I am truly humbled to be part of this brand and look forward to working with Jose and the team to build on its success.”

Chandler received his undergraduate degree from Randolph-Macon College in Virginia and an MBA from the University of Mississippi.

Costa has led Bojangles’ franchise development for the past two years, including recent deals with Love’s Travel Stops and agreements with existing Bojangles franchisee Jeff Rigsy and Chaac Foods to expand in new and existing markets.

“There is nothing more important in our goal of becoming a Southern Powerhouse than securing experienced, high-quality franchisees to grow our brand,” Armario said. “Jose has done a great job in this area, and we look forward to continuing this momentum of strategic growth as he works closely with Byron.”

Jose_Costa_2.jpegChandler and Costa, left, will both report to Armario.

Bojangles Inc. operates and franchises approximately 760 restaurants in 14 states. It opened a net ten units in 2020 according to Datassential’s Firefly 500 report.

Contact Bret Thorn at [email protected] 

Follow him on Twitter: @foodwriterdiary

About the Author

Bret Thorn

Senior Food Editor, Nation's Restaurant News

Senior Food & Beverage Editor

Bret Thorn is senior food & beverage editor for Nation’s Restaurant News and Restaurant Hospitality for Informa’s Restaurants and Food Group, with responsibility for spotting and reporting on food and beverage trends across the country for both publications as well as guiding overall F&B coverage. 

He is the host of a podcast, In the Kitchen with Bret Thorn, which features interviews with chefs, food & beverage authorities and other experts in foodservice operations.

From 2005 to 2008 he also wrote the Kitchen Dish column for The New York Sun, covering restaurant openings and chefs’ career moves in New York City.

He joined Nation’s Restaurant News in 1999 after spending about five years in Thailand, where he wrote articles about business, banking and finance as well as restaurant reviews and food columns for Manager magazine and Asia Times newspaper. He joined Restaurant Hospitality’s staff in 2016 while retaining his position at NRN. 

A magna cum laude graduate of Tufts University in Medford, Mass., with a bachelor’s degree in history, and a member of Phi Beta Kappa, Thorn also studied traditional French cooking at Le Cordon Bleu Ecole de Cuisine in Paris. He spent his junior year of college in China, studying Chinese language, history and culture for a semester each at Nanjing University and Beijing University. While in Beijing, he also worked for ABC News during the protests and ultimate crackdown in and around Tiananmen Square in 1989.

Thorn’s monthly column in Nation’s Restaurant News won the 2006 Jesse H. Neal National Business Journalism Award for best staff-written editorial or opinion column.

He served as president of the International Foodservice Editorial Council, or IFEC, in 2005.

Thorn wrote the entry on comfort food in the Oxford Encyclopedia of Food and Drink in America, 2nd edition, published in 2012. He also wrote a history of plated desserts for the Oxford Companion to Sugar and Sweets, published in 2015.

He was inducted into the Disciples d’Escoffier in 2014.

A Colorado native originally from Denver, Thorn lives in Brooklyn, N.Y.

Bret Thorn’s areas of expertise include food and beverage trends in restaurants, French cuisine, the cuisines of Asia in general and Thailand in particular, restaurant operations and service trends. 

Bret Thorn’s Experience: 

Nation’s Restaurant News, food & beverage editor, 1999-Present
New York Sun, columnist, 2005-2008 
Asia Times, sub editor, 1995-1997
Manager magazine, senior editor and restaurant critic, 1992-1997
ABC News, runner, May-July, 1989

Education:
Tufts University, BA in history, 1990
Peking University, studied Chinese language, spring, 1989
Nanjing University, studied Chinese language and culture, fall, 1988 
Le Cordon Bleu Ecole de Cuisine, Cértificat Elémentaire, 1986

Email: [email protected]

Social Media:
LinkedIn: https://www.linkedin.com/in/bret-thorn-468b663/
Facebook: https://www.facebook.com/bret.thorn.52
Twitter: @foodwriterdiary
Instagram: @foodwriterdiary

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