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Burger King tests new loyalty rewards programBurger King tests new loyalty rewards program

Brand has ‘Royal Perks’ underway in Los Angeles, Long Island, Miami, New Jersey and New York City

Ron Ruggless, Senior Editor

February 9, 2021

1 Min Read
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Burger King is testing its new Royal Perks loyalty rewards program in five U.S. cities — Los Angeles, Long Island, Miami, New Jersey and New York City — as part its digital platform overhaul, the company said Tuesday.

The burger division of Toronto-based Restaurant Brands International Inc. has been working on its digital platforms since the COVID-19 pandemic began last March.

“It feels like we’ve just accepted what brands have told us is possible with loyalty programs over the years, so as we started working on Royal Perks, it was easy: Let’s do what the others don’t,” said Ellie Doty, chief marketing officer of Burger King North America, in a statement. “To make sure we get it right, we’re testing, learning and solving this year.”

Burger_King_Desktop_-_Rewards.jpgIn the Royal Perks program, left, which becomes widely available in the test cities on Tuesday, customers will earn 10 “crowns” for each dollar spent, which can used to get free items across the menu. The platform also allows daily perks, the possibility of earning points for delivery through the website and smartphone app and double rewards in a user’s birthday month.

Competitor McDonald’s Corp. last week confirmed it was expanding its loyalty rewards program to New England after testing it in Arizona and Nevada.

Burger King, a division of Toronto-based Restaurant Brands International Inc., was founded in 1954 and has more than 18,800 locations in more than 100 countries and U.S. territories.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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